PARKING LOT ATTENDANT [FY23]
Pittsburgh, PA PATRON SERVICES
Job Type
Part-time
Description

PARKING LOT ATTENDANT


City Theatre Company, Pittsburgh’s leading professional theater dedicated to new plays, seeks to hire a roster of PARKING LOT ATTENDANTS. These seasonal, flex-time non-exempt (hourly) positions require evening and weekend availability during City Theatre performance dates.


Parking Lot Attendants welcome and assist audience members attending performances, including collection of parking vouchers, credit card, and cash payments for nightly parking. City Theatre operates surface parking lots with a total of approximately 50 available spots for patron use. 


Employees filling this seasonal role should be prepared to work in different types of weather situations. This position begins immediately and extends throughout City Theatre’s winter and spring season and into the summer, with average shifts of 2-4 hours at a time. [JA1] On average, there are over 200 events and performances each year that utilize the parking.
 

Principle responsibilities and duties include, but are not limited to:

  • Attendants will be responsible for tending the parking lot starting 90 minutes prior to showtime and greet and assist audience members with self-parking after they arrive for their ticketed performance. 
  • Ensure that the lot is clear of trash prior to arrival of guests and that it is safe for their use (may include some light snow removal, salting, etc).
  • Meet with box office staff daily to confirm the number of anticipated pre-paid parking receipts and identify total number of available spaces that can be sold at the gate.
  • Collect payment for any at-gate transactions and report sales to Box Office staff daily.
  • Secure and inspect lot once performances have begun. 
  • Direct traffic from parking lot following the end of the performance. 
  • Inspect and close lot at end of shift.
Requirements

The successful candidate will demonstrate:

  • Excellent grasp of strong customer service and a commitment to “radical hospitality” to ensure a safe, pleasant, and enjoyable experience for arts-goers.
  • Strong interpersonal skills with an “audience-first” approach.
  • Punctuality and reliability to meet a pre-determined schedule.
  • A commitment to collaboration and the organization’s values, which include a dedicated focus on Equity, Diversity, Inclusion & Accessibility (employees are expected to engage in professional training related to the organization’s EDIA commitments).

Requirements of position:

  • Physical demands that include either staying in a stationary position for extended periods, walking on concrete, and occasional lifting of up to 40 pounds; most of each shift will be spent outdoors, in all types of weather.
  • Evenings and weekend shifts almost entirely (with occasional Wednesday matinees).
  • To be fully vaccinated from Covid-19; booster shots may also be required, if eligible.

Reporting & Compensation:

These positions are supervised by the Director of Ticketing & Patron Services with support from the Facilities Manager. This is a regular, flex-time (hourly) position and the rate of pay is $14/hour. Attendants must be available for at least two shifts per week (eight hours), on average, with up to 30 hours per week possible, though not guaranteed, during scheduled performances.      


TO APPLY:

Submit letter of interest and resumé through the City Theatre hiring portal available under “Auditions & Employment” on the organization’s website; or, alternatively, you may send these materials to email Finance@CityTheatreCompany.org. For more information about City Theatre, visit CityTheatreCompany.org. No phone calls, please.

 

ABOUT CITY THEATRE:

City Theatre is an Equal Opportunity Employer dedicated to building a culturally diverse and equitable environment and we strongly encourage applications from BIPOC (Black, Indigenous, People of Color) candidates. In building an equitable work environment, the organization values diverse backgrounds, perspectives, and skill sets. City Theatre does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. City Theatre is committed to building a team that reflects its values and encourages all interested candidates to apply.


Founded in 1975, City Theatre is in its 48th season as Pittsburgh’s home for bold new plays. Located in the historic South Side on its four-building cultural campus, the company produces a season of regional and world premieres; its renowned Young Playwrights Festival, now in its 21st year; a season-long reading series of new works in progress; and the annual Momentum Festival. City Theatre’s mission is to provide an artistic home for the development and production of contemporary plays that engage and challenge a diverse audience. Its vision is to be the best mid-sized theater in America. Organizational core values are: Community; Collaboration; Equity, Diversity, Inclusion & Accessibility; and Creativity. With an annual average operating budget of over $3.1million, City Theatre is the largest performing arts organization not located in Pittsburgh’s downtown Cultural District and is a constituent and core member of the League of Resident Theaters (LORT), Theatre Communications Group (TCG), and the National New Play Network (NNPN). In August 2021, City Theatre announced a re-structuring of the artistic director position, elevating current staff members Clare Drobot and Monteze Freeland to Co-Artistic Directors with Marc Masterson, who had held the title of singular artistic director since 2018. The trio join Managing Director James McNeel as co-leaders of the organization. It is governed by a board of 22 community volunteers (Caitlin Green, board president). Learn more at CityTheatreCompany.org. 

Salary Description
14.00 per hour