Quality Engineer


The Quality Engineer will be primarily responsible for working with Development, Purchasing, Manufacturing Engineering, and Production in new product development and qualifying second suppliers. Other duties may include nonconformance report (NCR) management, corrective action system management, quality data analysis and reporting.


Primary Responsibilities

Quality Engineering on New Product Development and Second Supplier Qualifications

· Such as Inspection Plans and Sampling Plans, Etc.

· Develop, maintenance, and implementation of inspection plans (first article inspection, on- going incoming inspections).

· Development of sampling plans.

· Familiarity product development process.

· Experience with risk management principles.

· Experience with statistical confidence levels and confidence intervals preferred.

· Experience with process capability preferred.

Quality Document Management

· Manage document change control processes to ensure that only the latest approved versions are released for the following document types:

        ? product specifications

        ? inspection plans

        ? test methods

        ? inspection procedures

        ? quality data collection forms (paper and electronic)

· Verify that authorized, designated individuals have reviewed for adequacy and approved applicable documents prior to release of the effective document.

· Obsolete and remove from circulation current document revisions when new revisions are approved.

· Control changes to applicable documents and specifications, including maintaining records of change details.

· Develop and enhance aspects of document control.

· Notify personnel of new and revised document releases when they become effective.

· Manage record retention as applicable for various document types and their respective retention policies.

Drawing Review and Management

· Review and approve engineering drawings as the Quality representative.

· Provide feedback about drawing template improvements.

Other Potential Responsibilities

Nonconformance Report (NCR) Management

· Write and issue NCRs to suppliers, as needed.

· Track NCRs and compile all NCR data into a centralized system.

· Oversee NCRs for North American remote distribution centers.

· Develop and enhance aspects of nonconformance reporting.

Corrective Action System Management

· Eliminate the causes of detected nonconformities or other undesirable situations and prevent their recurrence.

· Coordinate nonconformity data emanating from various sources into centralized system.

· Manage corrective actions to resolve quality concerns and ensure acceptable products.

· Lead corrective actions projects; organize appropriate internal and external resources to drive timely completion.

· Strong understanding of root cause analysis.

· Develop and enhance corrective action system.

· Direct customer complaint investigations for defective product claims.

· Direct supplier nonconformance investigations.

· Direct internal manufacturing failure investigations.

· Direct customer returns investigations.

Quality Data Analysis and Reporting

· Identification and collection of applicable Quality data to review and analyze.

· Statistical analysis Quality data to demonstrate the suitability and effectiveness of the quality system, supplier performance, and production and process controls.

· Develop and maintain Quality key performance indicators (KPI)/metrics for Management reviews.

· Perform cost of quality (COQ) studies to determine the expenses associated with poor quality, such as internal and external failures, and good quality such as appraisal and prevention costs.

General Responsibilities

· Communicate quality concerns to Operators, Supervisors, Engineers, or Management.

· Provide backup for other Quality Department areas, as needed.

· Travel to suppliers for site visits and audits, as needed.

· Other duties as assigned by Management.

· Represent Schluter Systems in a professional, positive, and enthusiastic manner in all matters.


 · Bachelor of Science in Engineering or technical degree (2+ years of experience preferred)

        o Quality experience a plus.

· Strong problem solving skills.

· Analytical thinker utilizing data to make decisions.

· Ability to read and follow mechanical drawings and technical specifications.

· Detail oriented and well organized.

· A Quality mindset and inherent personal characteristics to be meticulous and strive for excellence. 

· Excellent organization and time management skills.

· Proficient at technical writing.

· Ability to operate technical dimensional measuring equipment, such as digital calipers, spectrophotometers, and optical microscopes/comparators a plus.

· Familiarity with electrical safety and testing and dimensional measuring equipment a plus.

· Strong computer competency (e.g., Excel, Word, file/document organization; CAD, Minitab a plus).

· Project management experience a plus.

· Team player who works well with others and can be productive working independently.

· Strong communicator verbally and in writing.

· Some travel required (< 10%); able to travel domestically and internationally (primarily Europe and Canada).



· Generous PTO

· 10 Paid Holidays

· Medical, Dental, Vision Insurance

· Guaranteed Biannual Bonuses

· 401k with Company Match

· Company Paid Life Insurance

· Annual Raises

· Room for Advancement


Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG, and want to be part of what makes our products-- extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit.

"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder

Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: http://www.schluter.com/careers . Then if you’re ready to see life in Orange, talk to us about this career opportunity at Schluter Systems.

Schluter Systems L.P. is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law.