Program Assistant, Employee Experience (Hybrid)

This is a new and unique hybrid position, providing variety and exposure to just about everything we do on the Employee Experience team at the Government Finance Officers Association (GFOA). The Program Assistant is responsible for a variety of administrative duties and special projects designed to support and enhance the general operations of the Employee Experience team at GFOA, which includes HR, IT, Finance, Events/Facilities, and Membership Operations. The Program Assistant will have opportunities to learn and grow in all these areas while providing the necessary support we need to meet our goal of providing an exceptional employee experience at GFOA. This position requires a variety of administrative functions at a high level of performance: accuracy, dependability, confidentiality and a thorough knowledge of the organization and the operation of internal services. 

Some of the duties and projects may include:

  • Supports leaders on the Employee Experience team;
  • Maintain effective and confidential working relationship with senior leaders and staff
  • Coordinate invoice routing and monitor payments to vendors. Provide reports to managers tracking expenditures against budget;
  • Digitize the remaining paper filing systems, which will include scanning and organizing;
  • Proactively manage calendars, understanding priorities, adjusting for conflicts and ensuring logistics run smoothly (including materials, location and timing, etc.)
  • Coordinate phone screenings and interviews for job applicants;
  • Support planning and logistics of on-site events in our office, as well as major events for our members, like the annual conference (5,000 – 7,000 attendees), which will entail things like tracking RSVPs and travel itineraries for staff and Executive Board members.
  • Create and maintain project information in project management system;
  • Provide general office support including directing requests, maintaining confidential documents, and managing various meeting follow-up/action items
  • Handle internal requests for information and inquiries from members via phone and email

About GFOA

Established in 1906, GFOA is dedicated to advancing excellence in state and local government financial management to help build thriving communities. Our 22,000+ members across the United States and Canada rely upon GFOA to provide timely information, practical educational opportunities, high-quality publications, and current best practices.

Our organization is committed to fostering a culture of learning, collaboration, and trust. GFOA offers a generous benefits package, including retirement match program, health insurance, dental, and vision. 

We value the strength diversity of all kinds brings to the workplace. GFOA is an equal opportunity employer.


Previous experience in not-for-profit or association environment is preferred, however, candidates with a variety of experiences are encouraged to apply. 

The Program Assistant will have flexibility with GFOA’s hybrid work environment, and will work in the Chicago office as needed, approximately 2 days per week on average.

The Program Assistant will possess the following attributes and competencies:

  • Passion for GFOA’s mission and committed to our core values of learning, collaboration, and trust
  • Maintain effective and confidential working relationship with senior leaders and staff
  • Intermediate Excel
  • Proficiency with Microsoft Office
  • Experience managing calendars/scheduling
  • Skilled in project management
  • Ability to take initiative, set priorities, efficiently and effectively organize work to meet deadlines, and manage multiple tasks simultaneously
  • Ability to work well and communicate with staff at all levels of the association
  • Excellent written and verbal communication skills
  • Aptitude for honing organizational systems and processes