Solutions Engineer
Description

  

When Essentia first built the eSpeed Technology Platform, it was an internal resource designed to help team members do their jobs smarter and faster — eliminating tedious tasks and manual processes so that they could focus on work that truly matters. But when their Telecom, Cable, and Critical Infrastructure customers discovered this game-changing innovation, it quickly became clear that eSpeed was destined to be a customer-facing product. 

Yes, eSpeed has come a long way in just a few years, evolving into a robust Enterprise SaaS Solution designed to expedite field engineering and elevate productivity across enterprise-scale network deployments. It’s now capturing the attention of executives, C-Suites, and Board Members from a who’s who of the Fortune 100 infrastructure companies.


What We Are Looking For

Essentia is seeking a Solutions Engineer who can contribute to the evolution of their eSpeed technology Platform. The ideal candidate will work seamlessly with both customers and Essentia team members to bring a shared product vision to life, maintaining focus on the big picture while minding all the minutia that add up to a game-changing platform. 

Requirements

The Successful Candidate Will Have 

· The ability to develop the eSpeed Technology Platform in a manner that takes into account each individual customer experience.

 · 2-5 years programming experience.

 · Comfort and skill collaborating with team members, customers, and contractors. 

· Experience with SAAS product management; for example, setting up client configurations for platforms such as Salesforce preferred.

· 1+ years of experience working in a sales engineering or customer facing role preferred. 

· Experience with SQL and Python.

· Undergraduate degree in computer science or related field — or equivalent real-world experience. 

· Location: Fully Remote


What You’ll Be Doing

· Working with the Innovation Team and cross-functional groups to challenge the status quo — create groundbreaking innovations applicable to Telecom, Cable, Critical Infrastructure, and other verticals.

· Determining requirements and creating the roadmap for effectively bringing the eSpeed Technology Platform product vision to life for specific customer use cases. 

· Generating ideas and solutions to support and enable customer use cases. 

· Maintaining a product environment in which multiple customer use cases can effectively coexist without negatively impacting other customer experiences. 

· Serving as the strategic go-between for Innovation / Engineering departments and end customers — clarifying use cases and challenging ideas when appropriate. 

 · Anticipating potential roadblocks, hoops, and hurdles, and effectively planning around them. 

 

Why You Should Apply

As a leader in communications, Essentia values its relationship with its team members. That’s why Essentia offers a comprehensive benefits package that includes:

  • UH medical plans
  • Dental and Vision 
  • 401k with company match and automatic enrollment 
  • Company paid guaranteed Basic Life Insurance and AD&D with optional voluntary life insurance for yourself, your spouse, and your dependents
  • Shared premiums for Short Term Disability (STD)
  • Pet Insurance discount
  • 8 paid holidays and 12 days PTO to start
  • Career development tuition reimbursement
  • Service and spot awards plus candidate referral rewards
  • A fun, collaborative environment with virtual and in-person social events