Career Coach



The Career Coach is responsible for assessing adult customers and developing customized job-readiness plans based on customer career levels including those who are starting their careers, transitioning into new careers, or advancing their careers. The Career Coach assesses barriers to training and employment and develops solutions for overcoming those barriers. The Career Coach connects customers to training and employment opportunities that lead to financial self-sufficiency. The Career Coach tracks and reports customer progress through data management systems. 


Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific career and training goals.

Administer various career interest and aptitude assessments to determine occupational interests and career paths.

Provide career coaching and intensive case management services to Adult clients while implementing their individual employment plan. 

Conduct orientations for job seekers to provide an overview of available services, facilitate workshops, job clubs and other group presentations.

Meet and/or exceed program benchmarks, build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. 

Ensure participants follow through with planned activities as outlined in contract with funding agency.

Share labor market information with job seekers to enable informed decisions on labor trends and economic conditions. 

Collaborate with internal and external partners to organize and support recruitment activities including, but not limited to job fairs and related outreach activities.

Identify potential job matches for job seeker that aligns with their identified goals and qualifications.

Assist customers in the usage of self-service resources.

Maintain accurate individual case files for each registered client assuring that each file contains all required eligibility documents and meets compliance requirements with all policies and procedures

Attend conferences, staff meetings, and AAWDC functions, as assigned. 

Other duties as assigned. 



AA degree in human resources, human services, education, social services, public administration, or  related field

Two or more years working with adults in workforce, case management, human services, or social services

Minimum of two years of recruitment/employment service experience to include client assessment is required.


Proficiency in Spanish

AAWDC Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.