Headquartered in Ayer, Massachusetts, Catania Oils is a fourth-generation family-owned manufacturer founded over 100 years ago by Giuseppe Basile, an Italian immigrant who brought his olive oil business from Sicily to the United States. The Company has grown into a leading manufacturer of edible oils, including virgin olive, vegetable, blended, organic, and specialty oils.
As an industry leader with a notable national presence, Catania Oils is proud to be one of the largest manufacturers in Ayer and is the largest manufacturer of plant-based oils in the Northeast. The Company has enjoyed being part of the Ayer community for more than 26 years.
We are currently seeking a Sales Effectiveness Leader to join the organization. In this new role you will be responsible for implementing the following:
The sales operations manager will be tasked with implementing potentially profitable short- and long-term programs and processes to optimize work flow, reviewing, proposing, and implementing plans to control budget, labor efficiency, and customer service efficiencies. On a daily basis, central duties include administration, management and continuous improvement/automation of the organization’s CRM, and working with sales leadership to provide custom reporting and visibility into the team’s activities and pipeline. As a critical sales support, this role will also provide assistance in the way of tradeshow logistics, RFPs, building of presentations and the managing of non-revenue generating activities.
A successful candidate for this position will bring a mindset of continuous improvement, data-driven decision making and have a deep understanding of the operations role in driving sales success. Additionally, the Sales Operations Manager will have superior leadership skills, work well with a team, and have the ability to work independently with little or no supervision.
Collaborate with Executive Management, Sales, Business Development, and Marketing to analyze and create operational reports and documents
Improve quality results by studying, evaluating, and re-designing processes; implementing changes
Provide system administration for the organization’s CRM, Spiro
Develop and maintain project plans and status reports
Assist with the development and maintenance of all contracts and documents required as part of the defined sales process.
Collaborate with sales directors and senior leadership to report on and analyze daily team performance from both and activity and pipeline standpoint
Compose and produce business correspondence, PPT presentations, and related materials
Support the organization’s tradeshow initiatives covering logistics and other requirements
Complete projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; solving problems
Act as a liaison between the sales organization and marketing
Provide assistance and administrative support to the Executive Team as needed from time to time
Complete required reports, assist with the development and maintenance of the company CRM, and provide consistent feedback in order to proactively identify and solve potential issues before they arise
Facilitate a culture of continuous improvement by identifying and executing on opportunities for sales process enhancement, collaborating with cross-functional teams such as sales, marketing, account management, and finance
Work with sales team to review
Minimum >3 years related experience in a fast paced Sales, Sales Operations, or similar role
Ability to understand high-level sales strategies, implement them into system and process requirements, and ensure adoption and execution
Results-oriented, conveying a sense of urgency and driving solutions to closure
Ability to own projects from planning to execution
Firm grasp of reporting and process management
Strong attention to detail and excellent organizational skills
Must be proficient in MS Office Suite and have a general understanding of CRM systems
Excellent time management and organizational skills
Comfortable making decisions in a fast-paced environment
Ability to develop strong working relationships both internally and externally