Since 1980, Bellwether Housing has been Seattle’s largest, and most respected, non-profit organization, providing affordable housing for low-income individuals and families. Bellwether Housing offers an uplifting work environment with a diverse group of talented professionals who are committed to our mission and values of creativity, collaboration, ambition, warm-heartedness, and professionalism.
Oversee all aspects of day to day management of the two properties including rent collection, leasing, resident relations, and maintenance of both properties. Promote a “sense of community” among residents, working to solve problems and facilitate a responsible and positive community. Act as a liaison to Resident Services and outside agencies providing services and case management to residents.
• Provide professional, responsive, caring, and knowledgeable interactions with applicants and residents. Always seek to resolve complaints or client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior.
• Collect rents, monitor delinquencies, and assist the Portfolio Manager with eviction procedures, as necessary.
• Manage all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation.
• In conjunction with the Compliance Department, qualify applicants according to Bellwether’s screening criteria and building-specific income restrictions.
• Conduct annual re-certification of residents to maintain compliance with funder regulatory agreements.
• Collaborate with the Maintenance Department to coordinate work orders, preventative maintenance, and unit turnover work.
• Collaborate with Resident Services team to provides resources and referrals to residents.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.
• Perform light cleaning duties to address an immediate janitorial need.
• 3+ years’ prior apartment management or leasing experience. Equivalent education/experience may be substituted for stated requirements.
• Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification process, including reviewing and interpreting background screening reports and calculating household income.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to exercise discretion and confidentiality at all times.
• Experience applying fair housing laws and local landlord/tenant laws.
• Customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests. Positive attitude a must.
• Ability to work independently and as part of a team.
• Dependable, highly-motivated, accurate, detail-oriented, and organized individual skilled at meeting deadlines and producing high quality work.
• Experience handling money or performing rent collection.
• Experience working with AMSI property management software or equivalent.
• Completion of WSHFC Fundamentals and advanced training workshops.
• Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
• Experience working with AMSI/eSite or equivalent property management software.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.
• Prior experience working with a diverse population that includes families with children and/or residents who are case managed by outside agencies.
• Prior cleaning and light maintenance experience in a work environment.
• Bilingual in English/Spanish, English/Tigrinya, or English/Amharic.
• Must be able to perform non-repetitive lifting of at least 25 lbs.
Communities: Vine Court is located in the heart of Belltown. A 55-unit, tax credit building with studios and one-bedroom units. Vine Court serves individuals and families income qualify at 50% or 65% AMI.
Pardee is a 9-unit townhome property with three-bedroom, four-bedroom and five-bedroom units located in Capital Hill. Pardee serves families who income qualify at 30%, 40% and 60% AMI.
Hours: 35 hours per week, flexible work schedule.
Compensation: $20.50 - $22.75 per hour DOE, benefits
Benefits: Bellwether Housing offers meaningful employment opportunities in an uplifting and diverse environment. Our employees are committed to making a difference in the lives of our residents and the wider community. Bellwether offers competitive pay, a generous PTO policy, paid holidays, and exceptional health and retirement benefits! We also offer flexible work schedules, flexible spending accounts, STD/LTD, life insurance, and commuter benefits! Come join our award-winning team!