Systems Administrator Level 1 or 2 - Enterprise Managed Services - (Remote - Las Vegas, NV)
Fully Remote Las Vegas, NV
Description

e360 is a dynamic and entrepreneurial consulting company that offers ample opportunities for professional development and growth suited to each individual’s personal and professional goals. We offer internal and subsidized external training and reimburse the cost of technology certification exams and/or renewals. Our family-founded business sees work-life fit as a core value that all our practitioners practice – the value you add to your team is more important than the time that you ‘clock in and out.’ You will have numerous opportunities to interface with senior leadership and benefit from mentorship internally or through introductions through external networks to support your growth. 


About the position:


The Junior Systems Administrator position requires someone who is a self-starter with the ability to apply their technical knowledge to troubleshoot, resolve, and provide recommendations to best support clients. The primary focus of this position is to provide industry leading support for our clients with a high level of customer service. Professionalism and a strong ability to communicate with the client is a must. We are looking for a person with a great attitude, strong written and verbal communication skills, and excellent time management skills. The ideal candidate would possess hands-on knowledge of Microsoft Servers, Citrix, VMware and backup technology stacks with experience troubleshooting, administrating, and supporting these environments.


Experience:


• Minimum of 3+ years of Professional IT experience

• Managed Service Provider (MSP) experience is a plus

• Experience managing Active Directory and GPO’s.

• Experience programming in a scripting language such as PowerShell.

• Microsoft technologies - including Windows (desktop and server), AD, DNS, etc.

• Understanding of cloud infrastructure platforms such as Azure.

• Proficiency with Citrix.

• Proficiency with VMware.

Knowledge of Enterprise Backup solutions 

Requirements

· Work closely with Senior Systems Administrators to effectively manage Microsoft Servers, VMware, Citrix and Veeam.

· Assist supporting Citrix environments including Hypervisor, ADC, Virtual Apps and Desktops, and Workspace client applications

· Assist with Active Directory, Windows Servers, Exchange Online, and VMware administration.

· Interact with team members and vendors to assist in troubleshooting, identify root cause, and provide technical support when needed.

· Perform routine and scheduled audits of systems.

· Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

· Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

· Diagnoses and resolves complex software, server issues

· Active Directory Services provisioning and management.

· Other duties as assigned.


Technical Requirements:


• Citrix – Configuration, Support and Management

• Experience supporting core Microsoft technologies, including: Windows Desktop and Server, O365 and Active directory

• Experience supporting, and maintaining, VMWare technologies

• Ability to perform duties remotely and self-manage priorities

• Preferred skills (optional)

• Experience with configuration of monitoring solution thresholds and alerts

• Experience with software patching and update solutions

• Citrix Experience

• VMware Experience 

• Veeam experience is a plus

• ITIL v4 certification is a plus


Critical Success Factor:


• Strong oral and written skills

• Possible weekend work or after hours 

• Strong customer service skills

• Excellent documentation skills

• Excellent time management skills

• Ability to set priorities and meet obligations in a timely manner

• Extremely detail oriented

• Ability to maintain the highest levels of productivity with minimal management oversight

• Ability to travel and participate in daily onsite meetings with both Entisys360 clients and team members in all Entisys360 geographic regions and client locations

• Ability to travel distances of 100 miles or more per day to attend client meetings or other work-related activities

• Ability to sit in work related meetings for periods of 1 hour or longer

• Ability to work onsite at Entisys360 offices for a full 8-hour workday

• Ability to travel via airplane for periods of 1 hour or longer to attend work-related activities

• Ability to lodge overnight away from home for multiple days to attend work-related activities