Order Processor
Job Type
Full-time
Description

JOB SUMMARY 

Order Processors are responsible for timely and accurate project documentation, communication, and implementation of residential flooring projects from start to finish. Processors serve both our internal and external customers: fulfilling customers’ needs first while maintaining profitability on each project. Successful candidates are flexible, kind, helpful, and open-minded. Must be able to work in a fast-paced and changing environment. Attention to detail, ability to work as part of a team, willingness to take direction, learn from others, and have a strong mutual respect for their co-workers is mandatory. 



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Verify job scope and documentation from sales teams for accuracy, including material, labor, contracts, purchase orders, billing totals, etc. 
  • Utilizing computer scheduling program, set, maintain, and update project schedule. 
  • Generate clear and concise work orders and communicate full scope to production teams. 
  • Approve material procurement to Purchasing teams. Monitor and confirm all material received prior to installing date. 
  • Prepare for and resolve unexpected circumstances such as product delays and failure, subfloor issues, added scope, change orders, etc. 
  • Communicate technical information, progress, and expectations to builders, customers, production, and sales teams throughout the process. 


SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws.  Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  • None


Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Two years of relevant administrative, marketing, or executive level assisting experience. 
  • Ability to read, comprehend, write and speak clearly 
  • Proficient in all Microsoft Products: Outlook, Excel, Word  
  • General understanding of basic computer operations  
  • Understand and implement basic math skills 
  • Infallible attendance and impeccable work ethic 
  • A background in construction and flooring installation is beneficial but not required 


PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands, handle or feel objects, type and use a mouse; reach with hands and arms, and talk and/or hear. The employee is required to sit for extended periods of time. 


WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General working conditions
  • Office environment
  • The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


OUR BENEFITS

  • Health Insurance (Medical, Prescription, Dental, and Vision)
  • Life Insurance
  • Disability Insurance
  • Paid Holidays and Time Off
  • 401(k) Plan with company matching



Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.