APPLICATIONS ENGINEER
Job Type
Full-time
Description

Objectives of this Role 

  • Develop application solutions for customers that meet stated scope requirements based on RFQs and customer requests, within the timeframe allotment, quality standards and cost objectives.

Duties and Responsibilities

  • Maximize sales by assisting and supporting ESS Regional Sales Managers, and potential and existing customers. Communicate, understand, compare, and contrast the solutions that are available for buying new equipment, modifications to existing equipment and troubleshooting problems with their implementations. 
  • Conceptualize solutions to applications and key customer issues and create proposals in compliance with ESS sales procedures. 
  • Collaborate with engineering, production, and R&D when appropriate.
  • Create quotes and layouts to support proposals.
  • Develop pricing, descriptive proposal, and Robotic simulations (when needed).
  • Effectively present ESS Technologies product and system solutions to ESS Regional Managers and Customers. 
  • Keep detailed records of activities including communications and documents in ESS’s CRM system. 
  • Occasionally travel to customer locations in support of ESS Regional Managers.
  • Perform other duties as assigned by management.
Requirements

Skills and Qualifications

  • BS in mechanical/electrical engineering OR equivalent experience with additional training in computer applications especially Microsoft 365 and AutoCAD, ver. 2018.
  • Minimum 5 years in a high technology engineering applications role desired.
  • Demonstrated success in managing customer relationships.
  • Sales proposals and communication required.
  • Understanding of robotic systems and packaging equipment is favored.

Physical/Mental Standards

  • Ability to operate computer and telephone.
  • Manual dexterity sufficient for constant use of a keyboard, mouse, and telephone. Speech and hearing sufficient for regular communications. Vision sufficient for use of a computer monitor and transaction documents.
  • Ability to sit and stand for long periods of time.
  • Ability to perform climbing, stooping, crouching, walking, grasping, talking, hearing and repetitive motions.
  • Executing up to 20 pounds of force occasionally, and/or up to 20 pounds of force frequently, and or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Close mental and visual requirements needed to perform work dealing primarily with sales and engineering, machine design, and preparing data and figures, computer, blueprints and extensive reading. 
  • Ability to plan, schedule, train, check and evaluate work. 
  • Valid driver’s license and acceptable motor vehicle record. Occasional travel.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.


Conclusion

All employees are responsible for product quality and are required to understand and follow quality system procedures. All employees have the responsibility, organizational freedom, and authority to initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.


About Pacteon

ESS Technologies, Inc. is part of the Pacteon group which also includes Schneider Packaging Equipment Co., Inc. and Phoenix Wrappers. Pacteon Group’s purpose is to automate the supply of life’s products. We believe and live our Core Values, our iPact:

Integrity – Trust makes everything more efficient, build trust through honesty and transparency

Pride – Know that we will live the Pacteon Promise for our customers, selves, owners and communities

Accountable – Say what we do and do what we say

Customer Focus – We listen with purpose, respond with urgency and deliver with quality

Teamwork – Together everyone accomplishes more

Our Pacteon Promise is that “We make it right”. As our customer’s one source for end of line packaging solutions, everyone plays an important role to make that happen. For more information on Pacteon, please visit pacteon.com.


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