SUMMARY: Supports customer service through accurate verification and recordkeeping on incoming and outgoing shipments, storage and delivery, and prepares items for shipment by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Compares identifying information & counts, weighs, or measures items of incoming & outgoing shipments to verify against bills of lading, invoices, orders, or other. Finalizes purchase order, adjusting pricing as necessary.
Determines best method of shipment and prepares packaging meeting shipping specifications.
Processes all deliveries in a timely manner on day of delivery. Routes items to purchaser. Completes receiving documentation processes by end of fiscal month.
Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.
Maintains inventory of shipping materials and supplies.
Maintains inventory control accuracy during receiving processing.
Provides direct customer service with counter sales and merchandising/stocking functions as needed.
Maintains upkeep & organization of receiving work and storage areas to include placing received items in proper storage, labeling as necessary for quick identification, and maintaining safety requirements of such.
Contacts salesperson to inform of receipt of Special Order item for pickup.
Pull and stage store items for transfers and delivery to customers.
Creates credit purchase orders for defective returns and vendor returns.
Maintains tool repair program for location.
Safely operates lift/hand truck to move items from shipping and receiving platform to storage or work area. Completes daily safety inspection checklists on equipment assigned to them.
Documents store transfers. Verifies quantities shipped & received, processes & updates transfer documents in the same manner as vendor receipts.
Maintains primary inventory and back stock of all materials in the assigned area of responsibility.
Provides outstanding customer service at all internal and external customer contact points.
Participates in all required training assignments.
Displays teamwork and effort in performance of all duties.
Supports the goals and objectives of Ed Herrington, Inc. through adherence to company policies, safety guidelines and work requirements for successful completion of all assignments.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Associate's degree (A. A.) or equivalent from 2-year college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination.
LANGUAGE SKILLS: Ability to read & interpret documents such as safety rules, operating & maintenance instructions, & procedure manuals. Ability to write routine reports & correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate.
Full or part time position, assigned hours in a Sunday through Saturday workweek.
Proficient in ECS – sales, SKU and price look up
Proficient with tools required to complete receiving processes.
Certified forklift operator.