Since 1969, OCR has been local and physician-owned with strong ties to the community. With a talented, hardworking and friendly staff, we all work toward the common goal of serving the residents of CO, WY, and NE with specialty-focused care. We are experiencing tremendous growth and are looking to add talented people to our team in all of our locations!
The DME Fitter is responsible for assisting the orthopedic physician in the care of sick or disabled patients by fitting/applying durable medical equipment for pre-operative and post-operative care. This position is familiar with all types of DME used and serve as back-up for Cast Room staff as needed.
To perform this job successfully, an individual must have the knowledge, skills, and abilities identified below and be able to perform each essential duty and responsibility satisfactorily, either with or without a reasonable accommodation. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Essential Duties and Responsibilities:
- Assists the physician with the application of all types of DME; instructs patients on proper application, care, and removal of DME.
- Assists the physician with the application of all types of casts and splints; instruct patients on proper care and use of casts and splints.
- Manages Proof of Delivery (POD) forms to ensure accuracy of charges along with compliance documentation and meaningful use requirements are being met with each DME dispense.
- Is familiar with and fits or adjusts custom bracing.
- Coordinates with vendors regarding manufacturer defects and returns.
- Communicates with DME Manager on new product evaluations and DME requests from providers.
- Teaches patients the proper methods for crutch, cane and walker ambulation.
- Instructs patients and assists them in the performance of specific exercises as directed by the orthopedic surgeon.
- Maintains daily inventory of orthopedic supplies and reorders as necessary using inventory software.
- Ensures the timely and accurate procurement of supplies, services and equipment.
- Assists in helping nursing staff when there is available time (histories, scheduling procedures, stocking rooms etc.).
- Covers as backup to purchasing staff (i.e. when purchasing is absent) with receiving, inspecting and verifying incoming supplies and equipment with corresponding purchase orders.
- Prices and stocks incoming supplies on shelf.
- Schedules deliveries.
- Responsible to adequately use the time clock and notify supervisor if additional information is needed for pay sheet.
- Other duties as assigned.
Education and Experience:
- High School diploma or equivalent.
- One year of medical office experience, preferred.
- Demonstrated knowledge of all types of orthopedic surgery DME, including all types of current forms of DME bracing and orthosis.
- Proficient knowledge of musculoskeletal system, anatomy and physiology as related to fractures, fracture care and various anomalies. Understands orthopedic disease processes and their effect on the musculoskeletal system.
Certifications, Licenses, Registrations:
- Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers.
- Confidentiality - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Adheres to HIPAA guidelines.
Independence of Action:
Work is closely monitored by supervisor/manager; detailed instructions and procedures are generally provided.
This job has no supervisory responsibilities.
Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must and appropriate vehicle insurance coverage. Ability to travel between all OCR locations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions: “occasionally” means up to one-third of working time, “regularly” means between one-third and two-thirds of working time, and “frequently” means two-thirds and more of working time.)
- The work environment is the typical medical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
- While performing the duties of this job, the employee is occasionally required to sit and use hands to finger, handle, or feel objects, tools, or controls up to 8 hours per day. The employee frequently is required to talk or hear up to 8 hours per day. The employee is frequently required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl up to 8 hours a day.
- The employee must regularly lift and/or move up to 25 pounds and should do so in a sound and safe manner. The employee will frequently push wheelchair patients; and frequently assists patients in arising from and returning to wheelchair or bed.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Medical, Dental, Vision coverage
- Life and AD&D Insurance
- Short Term and Long Term Disability Insurance
- Retirement savings and profit sharing plan participation
- Employee Assistance Program
- Continuing Medical Education (depending on position)
- Paid Time Off
*Benefit eligibility is dependent on employment status, and a waiting period may apply.
Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status.