Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our efforts. 

Counter Culture Coffee is:

• Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency. 
• Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation. 
• Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present. 
• Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee. 

Position: Human Resources Generalist

FLSA Status: Exempt

Location: Durham, North Carolina, Hybrid Remote (Must be in the Raleigh-Durham area)

Reports to: HR Manager

 Job Overview:

Performs professional duties (HRIS – Paylocity, Benefit Administration, Employee Relations, Orientation, etc.) in support of the People & Culture department to help ensure an effective operation in support of the company and employees. A detail-oriented team player, who enjoys methodical problem solving, process driven, combining accuracy and positive behavior traits, such as being trustworthy, well-organized, adaptable, and analytical. Be a good steward for the company and employees. Responsibilities may cover a wide range of tasks within the human resources function to support the People & Culture team.

Job Duties:

• Coordinate new employee orientation/onboarding of new employees, employee surveys and tasks associated with off-boarding of staff upon employment termination. 
• Ensure new hire training is completed within the recommended timeframe by following up with associates to ensure that required training, harassment and policy acknowledgement requirements are met.
• Assist and counsel employees with benefits and other questions; assist with open enrollment meetings as needed.
• Coordinate recruitment of new applicants, including posting jobs on job boards, following up with applicants, scheduling interviews with department managers/management staff with candidates, conducting interviews (as applicable), and related recruitment tasks.
• Assist with payroll processing, employee enrollment for insurance and retirement plans and coordinating with our benefit advisors to ensure that all paperwork is completed and is correct.
• Maintain HRIS to ensure the database accurately reflects all employee information.
• Supports the recruiting function by administering new hire paperwork and ensuring that all documentation is complete and submitted for new hire setup. 
• Conduct/document reporting associated with background checks.
• Assist with unemployment claim responses and unemployment filings.
• Educate and enforce company policies, procedures, and protocol.
• Attend and participate in meetings and/or training as required.
• Perform other administrative duties and general assignments as directed.

All interested applicants must complete the Culture Index Survey to be considered for an interview. Please complete the survey here: https://surveys.cultureindex.com/s/0Syt6CsUpy/86654

• Education: Bachelor or master’s degree in human resources, business, or related field; Master’s Degree in HR is preferred 
• Experience: Minimum of three (3) years of experience or more in Human Resources.
• Certification: SHRM or HRCI certification is strongly preferred.
• HRIS: Strong experience using an HRIS system. Paylocity is preferred.

Technical skills: Knowledge of…

• Local, state and federal employment laws and procedures
• Recruitment trends and technologies
• State and federal wage and hour laws
• Staffing and employment practices
• Employee relations procedures and applicable law 

Skills: Strong PC skills and MS Office

• Strong consultative and coaching skills
• strong Business Acumen
• Strong Project Management skills

Abilities: The ability to…

• Communicate orally and in writing in a clear and straight-forward manner.
• Communicate with all levels of management and company personnel.
• Maintain confidentiality of information
• Make decisions and solve problems while working under pressure.
• Prioritize and organize effectively.
• Show judgment and initiative and accomplish job duties in a timely manner.
• Work independently or with little supervision.
• Ability to act in a professional manner, socially aware, respectful with employees/management officials alike.
• Emotional intelligence and critical thinking
• Must be able to focus for long periods of time, multi-task, adapt to changes in priorities and complete tasks or projects with short notice.
• Bilingual English/Spanish preferred, not required.
• A background check will be required as a condition of employment. 

The physical requirements of this position:

• Light work - exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Must have good visual and auditory acuity. 

90-Day Goals:

• New Employee Orientation
• Learn the company’s organization and the individual roles of each department
• Understanding of our business processes, brand, and CCC core values
• Familiarize yourself with our HR benefits, programs, Employee Manual (policies), etc
• Familiarize yourself with LEAN, GGOB, B-CORP
• Familiarize yourself with HRIS (Paylocity, Employee Navigation and Benefits (HUB)
• Complete required LMS courses 

Benefits:

Currently, the offered benefits include group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; eight company holidays.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.

Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Finalist candidates for employment will be required to demonstrate USA employment eligibility per federal and state law, Counter Culture Coffee participates in the federal E-Verify program.

We provide reasonable accommodation to qualified individuals with known disabilities unless such accommodation poses an undue hardship to the company.  Reasonable accommodations are made to allow individuals to participate in the application process, perform essential job functions, and enjoy equal benefits and privileges of employment.