Reporting to the Director, the primary responsibility of this position is to develop, implement and manage new projects and related tasks and assignments.  In partnership with the Mayor’s Workforce Development Board (MWDB) and community organizations, Detroit Employment Solutions Corporation launched Jumpstart to help long-term unemployed residents get re-engaged in the job market.  In coordination with MWDB and Career Center staff, the Project Manager will be responsible for managing the success of the Program.  The Project Manager will also assist the Director in the development, implementation and management of other special workforce development projects.  

DUTIES AND RESPONSIBILITIES: 

• Provide excellent customer service. 

• Plan, coordinate, and administer activities of assigned project to include developing and implementing related procedures, processes, services and systems. 

• Serve as DESC/Detroit at Work’s primary point of contact  

• Develop, identify and enhance career exploration and planning elements of Jumpstart program. 

• Provide assistance to Career Centers to identify and enroll eligible participants into Jumpstart 

• Monitor and evaluate the program’s effectiveness, investigate trends, recommend and implement modifications to improve program effectiveness. 

• Coordinate and/or participate in public relations activities to include preparing and supervising the production of brochures, bulletins, newsletters, and other promotional materials and/or publications, preparing press releases, designing ads and fliers, and responding to inquiries, develops plan and schedules for release of publicity materials.  

• Develop, plan, coordinate and implement activities including, but not limited to, seminars, conferences, workshops, public events, and other related programs; develop and coordinate new ideas and concepts for the project’s participants, materials, and resources to supplement, expand, or replace existing project’s components. 

• Organize and manage project specific tasks and activities. 

• Exhibit professionalism, diplomacy, and ability to appropriately interact with Board members, staff, participants, and local stakeholders while maintaining working relationships in all aspects.  

• Compose and prepare correspondence involving interpretation of policies, procedures, contracts, and agreements. Prepare material that requires independent judgment and the ability to create, rearrange, expand, segregate or tabulate, and prepare complex forms.  

• Prepare program budgets; Monitor, verify, and reconcile expenditure of budgeted funds as appropriate.  

• Analyze qualitative and quantitative data. Prepare reports setting forth progress and appropriate recommendations or conclusions. 

• Perform other related duties as required. 

Requirements 

QUALIFICATIONS: 

• Graduation from an accredited college or university with a bachelor’s degree in Business, Education, Public Administration, Social Work or another field related to program development, adult education or service delivery. Master’s degree preferred. 

• Five (5) years of relevant professional experience. 

• Equivalent combination of professional work experience, training and education may be substituted for formal education requirements. 

SKILLS AND SPECIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skills, and/or ability required.  Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Local area travel will be required. The following is a list of required and desired qualifications: 

• Demonstrates sufficient understanding of effective career exploration & planning activities. Demonstrates sufficient understanding of workforce development services and programs. 

• Previous experience with human-centered design and design thinking is highly desirable.  

• Demonstrates project management skills to produce quality, timely, and complete work product.   

• Highly organized and have the ability to manage multiple projects concurrently.  

• Possess the ability to exhibit professionalism and work under pressure with the ability to re-prioritize in order to meet deadlines. 

• Discrete and professional, particularly when handling confidential information.   

• Seeks growing responsibility and shows great capacity for work.    

• Exhibits outstanding written and verbal communication skills, and has the ability to prepare timely, accurate and complete reports and presentations.   

• Able to maintain strict ethical legal adherence and confidentiality at all times.  

Demonstrates project management skills to produce quality, timely, and complete work product.   

LICENSES: 

Valid State of Michigan Driver’s License – Position requires field work. 

OTHER: 

Background check and drug screen required. 

Terms: 

This position is contingent upon the availability of the American Rescue Plan Act (ARPA) funding and/or program needs.

Approximate Length: January 2023 - June 2025.