Purpose:

To assist in the creation and training of a cohesive team that will provide quality supports and

services. To be a change agent, building a staff of person-centered professionals that can work

together to help people reach their “Power of Potential.” Mentor and support new employees as

they transition from new-hire training to their new role at AIM Services Inc. Ensure professional

training, certification and retraining is provided for all AIM Services Inc. employees. To provide

education, training, and support to all new and current AIM Services Inc. staff. Actively

participate in the oversight and coordination of mentoring programs for all new and current AIM

Services, Inc. staff. Periodic training and support to current employees, as necessary.

Status: Hourly

Qualifications:

• Bachelors Degree preferred, High School Diploma/ GED required.

• Minimum of 3 years working in the field of Intellectual and Developmental disabilities.

• One year managerial/supervisory experience preferred.

• Previous training experience preferred.

• Proficiency in Microsoft Word, Power Point, and Excel.

• Valid NYS Driver’s License acceptable to Agency Insurance standards preferred. Maintain

valid insurance and provide insurance card if you use your own vehicle.

• Knowledge of OPWDD Regulations.

• SCIP-R, CPR/First Aid trainer certification preferred

• Willingness to maintain a 40 hour/week flexible schedule, including multiple shifts and

days of the week to meet the mentoring needs of each new hire. 

Physical/Cognitive Requirements:

• Ability to communicate in a way that “draws an audience”; creates dynamics in

communication methods and situations that encourage positive change and has the

strength to challenge the “status quo”.

• Demonstrated ability to communicate effectively in oral and written form. Excellent

verbal, written and presentation skills.

• Strong organizational skills with a keen ability to prioritize and multi-task. Detail

oriented.

• Well-developed team skills, unquestioned integrity, and the experience, confidence and

presence to effectively handle interpersonal relationships and sensitive issues.

• Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times.

• Sitting and/or computer use for extended periods of time.

• Bending, reaching, pushing, and pulling as needed in the workplace.

• Lifting - minimum of 50 pounds.

• Demonstrated interest/ability to facilitate the personal outcomes of Individuals’ receiving

services.

• Knowledge and professional skills to meet the changing needs of individuals served, the Agency, and workforce.

Responsible To: Director of Staff Development/ Designee

Leadership Core Competency:

Respectful: treats everyone with courtesy and compassion recognizing individual uniqueness

and needs. Displays honesty, integrity and humility. Makes difficult decisions with empathy.

Responsible: accepts accountability for their own actions and the actions of others. Holds

others accountable. Puts the interests of the organization above their personal interests. Is

personally invested in the success of the organization.

Builds Partnerships: values and builds a collaborative culture and spirit. Willing to learn from

others. Moves others to take action. Pro-actively resolves conflict. Follows through in a

timely manner. Anticipates and solves problems promptly with flexibility and creativity.

Commits to Service Excellence: focuses on the needs of the individuals. Constantly reassesses

processes, procedures, principles, searching for improvement opportunity. Improves

performance by introducing unique and leading-edge concepts. Encourages good ideas from

staff. Defines and puts into action, Best Practices. Sets and achieves high standards of

performance. Challenges the status quo.

Develops People: Inspires and challenges others to reach their full potential. Celebrates the

accomplishments of others. Effectively provides feedback to staff and colleagues, including the

timely completion of staff’s annual performance evaluations. Recruits and retains exemplary

staff. Understands and applies all agency policies.

Essential Functions:

• To provide on-site education, training, support, and mentorship to all new staff. Frequent

observation/communication with each trainee throughout the 90-day orientation period.

• To consistently communicate training successes and concerns with managers and

Assistant Directors.

• Oversight, in conjunction with the Staff Development Department, of the Agency

mentoring program.

• To assist with training/orientation class as necessary and assigned. Procure certification

to train DTA, CPR and SCIP-R (PROMOTE).

• Promote individualized supports and experiences, ensuring people’s hopes, dreams, and

values are priority. Cultivate a culture in which the choices, beliefs, and values of all the

people we serve are celebrated.

• Work as a team with the common goal of putting people first, while building partnerships and exercising social capital

• Promote creative thinking, positive approaches and assisting the individuals to reach their own “power of potential”. Instill in the employee the excitement to do the “right thing”.

• Provide leadership and direct supervision for new employees during their

training/orientation period.

• Assist in designing and/or modifying a general orientation training program in

compliance with regulatory requirements.

• Assist in current and complete documentation of education including matrixes and

certification for all employees.

• Assist in establishing education standards, policies and procedures to assure maintenance

of credentials and staff development.

• Assist in developing and revising training courses and curriculum with updated changes

in the field, i.e., Promote, SCIP-R, Diversity and Inclusion, etc.

Other Functions

• Committee membership as requested.

• Assist in the implementation of Evero and the transition out of Therap

• Any and all other duties requested by supervisor.