Senior DevOps Consultant (1517)
Fully Remote Raleigh, NC Professional Services
Job Type

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit and follow us on Twitter, LinkedIn, and Facebook.

Professional Services Mission

CloudBees Professional Services (PS) mission is to accelerate value and adoption of CloudBees technologies and reduce implementation risk. CloudBees PS thrives in making clients and partners wildly successful by providing access to experienced consultants around the globe who excel in building world-class DevSecOps practices and solutions which are both operational and scalable.

About the Role

As a member of the Professional Services team at CloudBees, you will work with some of the largest organizations in the world (Fortune 100s and major government agencies), in innovative industries like finance, high-tech and healthcare. You'll join a highly collaborative and dynamic team that navigates and solves the extreme complexity these organizations have with delivering software effectively. Minimal company sponsored travel will be required for client engagements and company meetings.

DevOps Consultants architect, design and implement DevSecOps practices and solutions for a wide range of clients. You'll work directly with clients, onsite and remote, and be as comfortable in front of a whiteboard explaining concepts to a client as at a Linux terminal implementing highly-automated and scripted solutions. You'll deliver technical direction to a wide variety of audiences, helping our clients unlock the full potential of their investment in CloudBees technology and collaborate across the CloudBees ecosystem to ensure the technical success of CloudBees clients. It is important to understand how to integrate and make the most of DevSecOps practices. This includes leveraging best-of-breed open source and commercial tooling, state of the art, cloud native and legacy systems while creating a vision for improving their software delivery practices.

Our Consultants have a passion for pushing boundaries, sometimes with novel and experimental ideas, and are self-starting and proactive. They consistently perform self-development related to the CloudBees product suite in order to establish foundational knowledge to act as a trusted advisor, and continuously stay current with industry trends in order to promote best practice and best value for our clients.

What You’ll DoYou will guide our clients on their journey to implement our software solutions by providing expert advice on their capabilities and ancillary technologies.

Liaise with Clients

  • Assess and make technical recommendations aligned to supporting clients’ desired outcomes
  • Formulate and own the post-sales technical solutions on behalf of CloudBees to our clients’ DevSecOps ecosystems
  • Consult with clients on DevSecOps architectural considerations
  • Create proof-of-concepts to validate technical features for projects to a wide variety of audiences (C-suite to engineers)
  • Contribute to and promote the account team’s adoption plan
  • Advocate on behalf of clients with other internal teams with specific context which helps contribute to the technical direction of CloudBees’ products/features

Team collaboration

  • Collaborate with other CloudBees functions and teams to achieve the best outcome for CloudBees and our clients
  • Work closely with the CloudBees partner ecosystem to develop their knowledge and expertise
  • Develop Knowledge
  • Consistently perform self-development related to CloudBees product suite in order to establish foundational knowledge to act as a trusted advisor
  • Continuously stay current with industry trends in order to promote best practice and best value for our clients.
  • Team collaboration
  • Collaborate with other CloudBees functions and teams to achieve the best outcome for CloudBees and our clients. 
  • Work closely with the CloudBees partner ecosystem to develop their knowledge and expertise

What the Role Requires

  • 4+ years of experience in a similar role as a Consultant, preferably client facing
  • Infrastructure, operations and basic networking principles 
  • Solid experience with Cloud Platform Providers (AWS, GCP, Azure, CKA), certifications preferred
  • Infrastructure Security background Industry experience in DevSecOps, software release tools and application monitoring
  • Scripting 
  • Hands-on experience with tools and applications like Docker, Kubernetes, Helm, Harness, and GitLab
  • Traditional software deployment methods

Successful Candidate Profile

  • Excellent oral and written communication skills. Ability to effectively collaborate with team members is required.
  • Technical credibility: experience as a Software Engineer in Test (or similar title).
  • Experience with non-functional testing like performance, security, and chaos testing.
  • Develops in Java or Groovy or a proven ability to pick up a new language quickly.
  • Works with UI & API test automation tools, particularly in Java stack (e.g. JMeter, Gatling, Selenium, API testing).
  • Works with Docker containers, Kubernetes, and/or Cloud providers (e.g. GCP, AWS).
  • Experience with Continuous Integration systems (e.g. Jenkins, Travis, GitLab).
  • Infrastructure debugging and problem-solving skills along with a drive to optimize build processes.
  • Database Administration experience.
  • Git administration experience.
  • Defines high-level test automation strategy based on DevOps industry's best practices.
  • Drives organizational change with cross-functional stakeholders.
  • Operates independently and ask questions when stuck
  • Demonstrates recent job longevity.
  • Experience successfully managing at a remote-only company.
  • Humble, servant leader.
  • Jenkins experience.
  • Values diversity, inclusion, and belonging in leadership.
  • Is inquisitive: Asks great questions.

We’re invested in you!

We offer competitive benefits packages, opportunities for professional development, and more. We also offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.