Director of Advancement Services
Job Type

Position: Director of Advancement Services

Salary: $90k to $100k

FSLA Status: Exempt

Hours: Full-time, hybrid (3 days per week in Downtown LA)

Reports to: SVP

Benefits: Excellent benefits including paid medical, dental, vision, 401(k) match, 13 paid holidays, generous vacation and sick leave policies

About the Library Foundation of Los Angeles

The Library Foundation of Los Angeles provides critical support to the Los Angeles Public Library resulting in free programs, resources, and services available to the thousands of adults, children and youth in Los Angeles. We accomplish this mission through fundraising, advocacy and producing innovative programs that strengthen the Library and promote greater awareness of its valuable resources.

We recognize that libraries are bigger than buildings and more than books, and we are eager to build on our past success by continuing to identify opportunities to help the Los Angeles Public Library thrive as a responsive, resilient, and dynamic institution that meets the evolving needs and improves the lives of Angelenos all across the city. In our work we reinforce our core values, including empathy, curiosity, accountability, adaptability, high achievement, learning, and collaboration, and we prioritize upholding justice and equity in the workplace. In addition to fostering an active DEIJA (Diversity, Equity, Inclusion, Justice, and Accessibility) committee, we are dedicated to providing professional development, centering team building, and mirroring the welcoming and inclusive environment of public libraries. We love ideas, learning, and making an impact–and are looking to recruit colleagues who share these passions. 

Position Description

The Director of Advancement Services is a strategic leader on the Library Foundation team. Reporting to the Senior Vice President, the Director of Advancement Services will work collaboratively with all departments to define, plan, and implement Advancement Service strategies to support and advance the philanthropic, stewardship, and constituent engagement goals of the Foundation. 

Together with the Gift Processing and Data Specialist (this role’s direct report), the Director of Advancement Services will oversee and interpret all advancement data and reporting through Raiser’s Edge and other softwares. The successful candidate will understand fundraising, charitable giving, and have proven success in the implementation and the streamlining of processes to positively affect operational outcomes. This individual must excel at meeting deadlines, leveraging technology and communicating data insights, providing managerial oversight, and maintaining their workload in a fast-paced environment. This position will ultimately work 3 days per week from the downtown LA office. However, for the first 6 months this person will be on-site 4 days per week for onboarding and training. 

  • Oversee data management and analytics in The Raiser’s Edge database
  • Lead the interpretation and translation of complex data for the optimal use and benefit of fundraisers, program staff, the CFO and Accounting team, and other stakeholders (e.g., board members)
  • Provide strategy and reports for relationship management, donor pipeline development, and effective moves management
  • Provide managerial oversight to the Gift Processing and Data Specialist who executes detailed entries into the Foundation’s donor database (Raiser’s Edge NXT)
  • Assist the Gift Processing and Data Specialist to execute gift recording and acknowledgments, financial reconciliation, biographical data maintenance, prospect tracking, reporting, budget management, data insertion and extraction, list production for publication, and database software support
  • Develop and sustain productive cross-functional relationships with colleagues to accomplish comprehensive cultivation, stewardship, and revenue goals
  • Serve as the primary liaison with the CFO and Accounting team to ensure timely and accurate charitable gift reconciliation
  • Serve as a key advisor to the Senior Vice President of External Affairs on strategic planning
  • At least five years of management experience in advancement services  
  • High degree of analytical skill coupled with effective communication skills
  • A demonstrated track record of adapting to and leveraging recent technologies, using constituent relationship management systems, creating interpreted reports, and collaborating with colleagues to understand their functional goals and needs 
  • Excellent at meeting deadlines and thriving in a fast-paced and data-driven environment
  • Ability to develop strategy, provide direction and mentorship, and lead implementation of short and long-term plans
  • Highly organized and proactive, with the ability to manage multiple priorities to ensure goals are met promptly
  • Ability to effectively translate between user and database output. Must be able to understand various departmental needs to accurately translate their requests into effective queries and reports
  • Knowledge of charitable giving, applicable tax laws, the fund-raising process, and general understanding of non-profit accounting
  • Advanced knowledge and skill in Blackbaud Raiser’s Edge 7/NXT, as well as Microsoft Office Suite, specifically Excel
  • Excellent interpersonal skills with ability to work cooperatively and collaboratively with colleagues
  • Professionalism, discretion, and the judgment to appropriately handle confidential information
  • A Bachelor’s Degree is preferred, though not required for this role
  • Previous experience with system conversion responsibilities
  • Knowledge of accounting principles

COVID-19 Workplace Safety Requirements 

  • LFLA requires all employees to receive COVID-19 vaccinations as determined unless a reasonable accommodation is approved
  • This position is hybrid, requiring some on-site work. Occasional requirements include interacting with employees, donors, vendors and others who may or may not be vaccinated or recently tested. You may be required to wear personal protection equipment (PPE) required by the LA County Department of Public Health protocols and the LFLA
Salary Description
$90,000 - $100,000