WEAVERS WAY CO-OP JOB DESCRIPTION- Ambler Bulk Buyer

Reports to Ambler Grocery Manager 

Level IIIB Full time, hourly

Schedule: approximately 40 hours per week average

Purpose and Scope: Establish & operate Ambler’s bulk department by managing all department resources and activities so as to help to achieve WW Ends…

Operate as the creative force behind a thriving bulk set.

RESPONSIBILITIES INCLUDE:

Product: Ambler Bulk set includes grains, beans, coffee, dried fruit, granolas & cereals, snacks, oils, nut butters, kombucha, etc.

· Research, purchase, price, display, account for, and otherwise find and sell products in line with our standards and which will achieve sales, margin, and member and shopper satisfaction goals.

· Find trustworthy vendors and maintain good relationships.

· Stay educated about products

· Communicate with shoppers regarding the use and value of products and vendors and ingredients. Ensure department is merchandised in accordance with the needs of the community; maintain shelf allocations to ensure the availability of products at all times.

Staff:

· Train staff in relation to ordering and stocking bulk set and on bulk item knowledge and usage

· Act as a role model for staff through professional conduct.

Customer Service:

· Ensure customers have enjoyable and satisfactory shopping experiences and positive general interactions with staff and co-op as whole.

· Communicate and educate customers through a variety of means about our products and our product philosophy including in person interactions, signs, displays, The Shuttle, e-news, web site, social media, events, and other mechanisms as appropriate.

· Seek, incorporate, and respond to customer feedback regarding products and services.

Money:

· Ensure WW money is spent as appropriate and as planned for purchases, payroll, and expenses related to operating the department.

· Manage product handling, ordering, receiving, inventory levels, category management, and pricing so as to achieve sales, cost, income and other goals as set by management.

· Review reports that illustrate financial performance, take actions as appropriate.

Marketing: 

· Implement promotional programs, merchandising and pricing plans in coordination with WW Marketing Department.

· Participate and cooperate with any NCG and/or vendor based marketing programs..

· Arrange for product samplings and demos.

· Write articles for WW media to educate members/community on related topics.

· Work with the Marketing department to create signage highlighting producers, and informational tools for shoppers and staff.

· Ensure day to day department appearance meets or exceeds standards.

Other:

· Maintain working knowledge of margin reports, weekly sales numbers and related financial and customer service measures.

· Understand and comply with all specific store procedures and practices.

· Utilize specified communication mechanisms for corporate and job related information sharing.

· Other related duties as assigned.

  Education and Experience

• High School Diploma or equivalent.
• Good reading and math skills.
• Basic computer skills.
• Excellent verbal communication skills and legible writing.
• Previous experience working in a grocery or other type of food service job.