Donor Relations Associate and Database Manager

General Description

Hudson Institute seeks a donor relations associate and database manager to ensure the full and effective use of Salesforce to support development operations and to assist in the maintenance of donor stewardship at Hudson Institute. The donor relations associate and database manager manages, develops, and maintains Salesforce as Hudson Institute’s donor database, ensuring the integrity and accessibility of donor contact and donation information, moves management, and structured reporting. The donor relations associate and database manager also supports Chairman’s Advisory Board events, Hudson’s annual gala, study tours, and other trips and events. Finally, the position will also be responsible for handling many aspects of donor relations. The position requires a high degree of collaboration with other members of the development team, with the aim of inculcating a culture of effective use of Salesforce among all development team members to structure, organize, and support more effectively development operations. This is a full-time position based in Hudson Institute’s Washington, DC office reporting to the director of development. Some travel is required.

About Hudson Institute

Hudson Institute is a research-focused public policy think tank headquartered in Washington, D.C, dedicated to promoting American leadership for a secure, free, and prosperous future. For more than half a century, Hudson Institute has been challenging conventional thinking by developing new ideas and practical solutions to shape critical foreign and domestic policy decisions.

Primary Duties

Under the direction of the director of development:

  • Manages the development and maintenance of data entry and Salesforce SOPs.
  • Manages all donor data entry, including direct data entry and delegation of data entry to other team members as needed.
  • Works closely with Hudson’s Accounting and other Development staff to ensure the integrity of donation logging processes.
  • Maintains the integrity of donor data.
  • Develops and refines relevant reports and dashboards, as needed.
  • Trains other team members in the effective use of Salesforce to support their own development activities and to ensure redundancy in Salesforce operation.
  • Supports a culture of Salesforce utilization to support all Development activities and donor sectors—individuals, foundations, corporations, and international partners.
  • Ensures all donor intelligence and moves for all donor sectors are appropriately tracked in Salesforce.
  • Supports the integration of Salesforce with other systems (such as Campaign Monitor) and departments (Public Affairs, Government Relations, Accounting, etc.).
  • Manages the consistent and timely execution of all stewardship efforts, including thank-you note production, donor class, and managing up other stewardship activities to senior development staff and leadership according to stewardship SOP.
  • Assists Development staff with planning and execution of Development-related events.
  • Manages execution of certain mail projects.
  • Produces correspondence with donors related to gift acknowledgement, tax receipts, and other communications. 
  • Provides an exceptional donor experience in person and via phone and email correspondence, as needed.

Successful performance in this position involves consistent, high-level fulfillment of each and every duty described above. Additional requirements and qualifications for the position include:

  • Commitment to Hudson Institute’s mission and supporting the work of the Institute’s scholars and staff.
  • Bachelor’s degree. 
  • Technologically savvy. Salesforce experience preferred but not required. 
  • Superior writing, verbal, editing, research, and project management skills. Meticulous attention to detail.
  • General knowledge of the policy-making environment.
  • Commitment to acting with integrity and the utmost professionalism.