Lab Developer
Fully Remote Remote Content Services
Job Type
Full-time
Description

Skillable is a 100% remote and virtual tech company that’s modernizing the world of training. Come share your professional magic with highly talented, drive and fun colleagues who believe in the power of “skilling.” Experience what a true team focused on doing the right thing feels like!


Our people and talent are what make us great and fun! We work together to create amazing solutions and experiences for our customers and their clients. We utilize our employees’ personal strengths to help our company grow and ensure our team is living their best, authentic life. We don’t just share our appreciation for our team members once a year with a branded mug—it’s shared on a daily basis. Our remote work environment blends the demands of work and life without the added pressure of commuting or feeling guilty about leaving early to visit the dentist.


Come work with us and learn what teamwork and integrity blended with an emphasis on well-being and balance can do for your career!


As a key member of the Skillable Content Services group, this individual will work as a specialist in their area of responsibility. This role will work with customers to build hands-on training experiences (labs) that align with customer needs and our requirements for labs and scored labs.


Taking guidance and instructions from lab authors and SMEs, build hands-on labs to our standards focused on customer needs and satisfaction.

  • Work day-to-day with the Content Services lab group to consistently refine and accelerate our development process to ensure high quality standards balanced with consistent margins. 
  • Collaborate with internal lab development stakeholders and customers to build virtualized environments with supporting learning instructions that meet identified requirements, provide verification that tasks are challenge-centric.
  • Assist in writing PowerShell/BASH scripts to deploy and score labs as needed, and use the specific features of the platform to create the best learner experience. 
  • Communication and follow-up with customers throughout the product development lifecycle, proactively identifying and eliminating situations deviating from best practices.  
  • Proctor customer deliveries and events when needed and within scope for project. 

Support efforts for proactive technical expectations and processes for lab creation that promotes performance testing/scored labs as a standard practice.

  • Leverage the technical components of a scalable lab development process for lab development.
  • Support a content promotion process from development, QA, and production for every project.
  • Consistently maintain a proactive and open line of communication with the project team for all content efforts.\

Stay up-to-date and proactively learn about updated and new technologies.

  • Understand existing and emerging technologies as they relate to Skillable solutions. 
  • Share recommendations for platform improvements.
  • Understand the products and solutions offered by Skillable and as needed, advise on solutions during customer conversations. 
  • When applicable, provide expertise on technologies that are the subject of lab projects.
  • Participate in extended and continuing education, research, and competitive analysis to understand the learning and EdTech market.
  • Maintain professional and technical knowledge by attending workshops.
  • Represent Skillable professionally during webinars, customer meetings and corporate events as required.
  • Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
  • Other strategic business initiatives or special cross-functional project involvement as required.
Requirements
  • Technical skills across a broad range of cloud and on-premises platforms, including experience with Microsoft Azure, AWS, VMware, Hyper-V, Linux, and Docker. Working knowledge of Google Cloud Platform and others is helpful.
  • Proven technical skills implementing, administering, and automating cloud and on-premises platforms and services using PowerShell, BASH, CLIs, and related scripting. Experience in DevOps and related disciplines highly desired.
  • Ability and willingness to participate in multiple technical projects concurrently.
  • Desire and ability to work in a fast-paced environment.
  • Four (4) or more years of experience working in a SaaS technology environment in one or many roles.
  • Experience developing training curriculum, training aides, and other self-paced or instructor led training content is a substantial benefit.

  

What’s in it for You?  Rewards and Perks

We believe in providing a suite of benefits that ensure our employees know we appreciate them as people first.  Skillable wants to be a company that promotes physical, emotional and all around well-being through our benefit offerings! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Fully remote with a monthly stipend to pay for office services and supplies
  • Medical (2 plan options), dental (2 plan options), vision, health savings account with generous employer contributions, healthcare spending accounts, dependent care spending accounts, EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options.
  • 401(k) with Company match, tuition reimbursement, healthy lifestyle reimbursements.
  • Open PTO, Paid holidays, bereavement leave, parental leave, caregiver leave and paid FMLA leave.
  • Friends and Family Friday to end our standard workweek at 2pm local time; Full company closure during the 4th of July holiday week.
  • Access to pet insurance; Access for employees and dependents to Skillable learning opportunities through our product and more!

Skillable can only hire potential candidates with a primary residence in the following States: AZ, CA, CO, FL, GA, ID, IN, KY, ME, MI, MO, NC, ND, NY, OH, OK, TN, TX, UT, WA, WI  


WORKING CONDITIONS:

The summary how/where the work will take place and critical physical requirements.


The job conditions for this position are in a remote home office setting, requiring a space that supports privacy and focus to attend to regular and frequent video and voice calls. Employees in this position use PC and phone on an on-going basis throughout the day. Travel is anticipated up to 10% of the time for critical business meetings and industry events.