IT Analyst - Full-time - Riverside, Jacksonville, FL
Jacksonville, FL IT Analyst
Job Type
IT AnalystFull-timeH2 Health Corporate484 Riverside AvenueRiverside, Jacksonville, FL
Are you ready to join one of the country's strongest, fastest-growing rehabilitation service teams? H2 Health is a company poised to establish itself as one of America's most trusted and reliable outpatient rehabilitation service providers.
H2 Health is seeking a full-time IT Analyst to work at our corporate office in Riverside, Jacksonville, FL. 
This position will lead the onboarding of new locations from a technology perspective and provide support for Cloud applications, Windows10, End point security, and diagnosed hardware and printer/scanner issues.


  • Computer Hardware (Desktops, Laptops, printers, tablets, mobile/desk phones)
  • Software (Windows 10, Office 365, Web browsers, Anti-virus, SharePoint)
  • Telecom (Cable, Dedicated Internet, Voice, Fax, VoIP)
  • Network (Meraki SD Wan, Azure, Intune MDM) Light understanding of TCP/IP, DNS, DHCP, and basic knowledge of network security technologies preferred

Education: Bachelor’s Degree preferred or equivalent experience with pertinent continuing education.


  • Manage the hardware implementation of new locations
  • Administer and manage Windows & cloud application systems, including configuration, monitoring, troubleshooting, and automation.
  • User Management and support, including onboarding & offboarding employees, Active Directory experience (setting up new and terminating users, resets)
  • Provide 1st tier training onsite to new users
  • Provide 2nd tier and end-user support for issues not resolved at the help desk.
  • Handle on premise hardware problems.
  • Support users wireless and LAN/WAN network connectivity
  • Assist with hardware rollouts and upgrades.
  • Maintain, build, and update repository of knowledge base articles and documented SOPs


  • IT Support: 3 years (Required)
  • Windows 10: 3 years (Required)
  • HIPAA Environment: 2 years
  • Project Management
  • Customer Service experience
  • Problem Solving and troubleshooting experience
  • Applicant selected will be subject to a criminal, employment, credit, and motor vehicle background check

Position Requirements:

  • Flexibility to accommodate after-hours and weekend implementations
  • Ability to travel
  • Ability to work independently
  • Ability to lift up to 50 pounds
  • Valid driver's license and insurance with reliable transportation.


  • Able to travel to newly acquired or new locations.
  • Must hold a valid driver’s license and auto insurance with reliable transportation.

Compensation: Salary commensurate with experience

Job Type: Full-time

We offer competitive wages, a robust incentive compensation program, and a comprehensive benefits package to full-time employees, which includes:

  • Medical, Dental, and Vision insurance options
  • 401K
  • Generous PTO and Paid Holidays
  • Tuition Loan Reimbursement
  • Employee Assistant Program (EAP)
  • Term Life & AD&D
  • Additional Health & Wellness Benefits:
  • Flex Spending Account and Healthcare Savings Account (with select plans)
  • Voluntary Term Life, AD&D, Accident and Critical Illness Insurance
  • Short & Long Term Disability

Beyond the pay and benefits, why should you join the H2 Health team?

  • A company that focuses on Community Services while treating the individual, not just the injury
  • A financially stable company with over 50 years of excellent reputation
  • Opportunities for relocation and travel across our multi-state clinics
  • A dynamic interdisciplinary team approach to provide the best therapy opportunities for patients
  • Clinical and operational support for career growth and development
  • Unlimited continuing education courses through Medbridge
  • A portfolio of development programs that include Clinical Mentor, CFY Supervisor, Clinical Instructor, and Master Clinician

H2 Health is always accepting applications from highly motivated health professionals looking to make a difference in their communities by providing premier health and rehabilitation services. Full-time, part-time, or PRN candidates and referrals of your colleagues are always welcome!

Equal Opportunity Employer

H2 Health is committed to creating a diverse and inclusive workplace, and we are proud to be an equal opportunity and affirmative action employer. All employment is decided based on qualifications, merit, and business need. Background checks and references are required for employment.