Distribution Center Manager - Bethlehem, PA

New to this area. . .come see what we are all about!!!!

We are a generic pharmaceutical distributor located in the Memphis area since 1987.  Our company mission is to consistently deliver cost-effective generic pharmaceuticals while providing unmatched service to our pharmacy and supplier partner. 


Responsible for planning, directing, and coordinating all activities within the Distribution Center.



Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation,

each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals.

with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Lead and manage all aspects and activities of a multi shift Distribution Center operation.
  • Ability to strategically think about total operation and drive change as our business needs change
  • Adept at change management with history of implementing change
  • Train and develop different levels of staff
  • Review and modify our SOPs with some frequency to ensure both compliance and efficiency
  • Experience in a facility using multiple methods of picking and packing
  • Self-motivated to improve the operation
  • Development and manage the annual operating budget and maintain good cost control on operating expense: Perform cost negotiations with vendors and provide appropriate solutions for bulk distribution.
  • Develop cost reduction initiatives while maintaining productivity and quality.
  • Monitor staff performance to ensure daily focus and that goals are met. Provide ongoing coaching to improve the overall methods and success of the Distribution Center.
  • Establish correct staffing levels and supplementing with temporary labor when necessary.
  • Meet productivity targets: assess their growth potential and to set quotas.
  • Ensure security arrangements are in place.
  • Plan and prepare work schedules and assign employees to specific duties.
  • Schedule equipment maintenance and replacing when required.
  • Ensure products are stocked correctly and safely.
  • Conduct weekly meetings with the DC team members.
  • Oversee the attendance of the associates including the daily review of their time clock punches, coordination of all requested time off (PTO, EIB, FMLA), and the monitoring of overtime.
  • Monitor performance and write and conduct the performance evaluations of their team members.
  • Listen to and resolve customer complaints regarding service, products, or personnel.
  • Assist in inventory management activities including receiving, storing, rotating and handling supplies in the distribution center.
  • Follow and enforce company policies and procedures.
  • Function as liaison between the Distribution Center teams’ questions and other departments (i.e. purchasing, compliance, credit)


Competency Statement(s)

Management Skills - Ability to organize and direct oneself and effectively supervise others.

Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Accountability - Ability to accept responsibility and account for his/her actions.

Conflict Resolution - Ability to deal with others in an antagonistic situation.

Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.


Education: Bachelor's Degree (four-year college or technical school): or Work Equivalent

Experience: Minimum 7(+) years of previous experience in distribution, production, logistics, operations planning and/or facility supervision and management. Preferably in Pharma industry. Must possess solid judgment and strong decision-making skills to independently manage this fast-paced customer service driven operation. Previous experience in a pick/pack/ship environment with strong WMS skills is preferred.

Computer Skills: Must be knowledgeable with Microsoft Suite of products including Excel, Word and Outlook.


N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Stand O

Walk O

Sit F

Manually Manipulate N

Reach Outward O

Reach Above Shoulder O

Climb N

Crawl N

Squat or Kneel O

Bend O

Grasp N

Speak F

Other Physical Requirements

• Vision (Near, Peripheral)

• Sense of Sound - Must be able to listen

Salary Description