Job Title: Marketing and Communications Specialist 

Position Supervisor:  Director, Communications 

Classification Level: Exempt 

Location:  Arlington, VA (Hybrid but local)

Position Timeline: Permanent  

APHSA is recruiting new talent! We are seeking an ambitious new hire who is efficient and successful at marketing and managing communications. 

 APHSA represents leaders from state, county, and city human services agencies to advance the well-being of individuals, families, and communities nationwide. As a nonprofit, bipartisan membership association, we work with our members to generate pragmatic solutions grounded in lived experience with a lens for racial equity and belonging.

Join a team of dedicated, results-oriented professionals who are helping our members improve the well-being of individuals, families, and communities across the nation! Our team at APHSA needs a person like you who leans forward and feels comfortable engaging with teammates, thought leaders and partners.  

We are looking for an innovative, solutions-oriented action taker who will add to our collaborative team environment.

Our team at APHSA needs a person like you who leans forward and feels comfortable engaging with important thought leaders and partners. We’re looking for solution-oriented action takers who will add to our collaborative team environment. While your main focus will be supporting APHSA’s overall marketing and communications program to advance our mission and goals, we’re also looking for someone who thrives in a multi-team environment. In addition, we need someone who is comfortable being on multiple cross functional internal teams to advance the work both internally and externally with kindness, compassion, inclusion, and a can-do spirit.

Your direct supervisor and coach will be the Director of Communications. Your support will be the entire APHSA organization because we work best when we all work together! 

POSITION SUMMARY:

The Marketing and Communications Specialist will collaborate and support all teams across the association, engaging in various forms and combinations of content creation and management. They will also employ communication, marketing, and social media tactics and strategies to elevate the association’s brand and visibility, and best support APHSA’s membership of human services leaders across the country to ultimately advance our mission.   

Supervisor Responsibilities:  

• No 

Major Responsibility #1 Electronic Communications (25%)

• Write, design, and disseminate e-mail campaigns;  
• Manage robust schedule for all e-communications. 

Major Responsibility #2 Content Management (20%)

• Responsible for reviewing websites and maintaining content updates; 
• Assist with editing and finalizing publications including magazine articles, newsletters, and papers; 
• Assist with writing, editing, and reviewing copy for media kit and sponsor-related prospectus. 

Major Responsibility #3 Social Media Management (20%)

• Maintain social media platforms and stay up to date on the latest capabilities and trends including advertisements (currently utilize LinkedIn and Twitter); 
• Recommend strategy on how to increase social media presence, tailor content to membership and partners, and leverage the association’s content across all channels. 

Major Responsibility #4 Marketing (25%)

• Collaborate and develop strategy for marketing of conferences and events; prepare and execute e-communications for all events; 
• Write press releases for conferences and related events;  
• Provide insight and recommendations on modern marketing strategies (e.g., digital retargeting, A/B campaigns, etc.). 

Major Responsibility #5 Other Responsibilities (10%)  

• Use data from communication platforms (email, social media, website, etc.) to inform next steps; create data reports and share analysis from platforms; 
• Serve on planning committees and workgroups, as needed; 
• Other duties as assigned. 

Qualifications:

• Knowledge of the principles and procedures of communication and marketing including those needed to establish and manage communication and marketing plans/campaigns for a variety of purposes. 
• Excellent writer and editor. 
• Extreme attention to detail.  
• Ability to work across teams and independently.
• Project management (develop timelines and ensure adherence to deadlines). 
• Well-organized with ability to work on and manage a variety of projects simultaneously. 
• Knowledge of Hootsuite, Bitly, or other marketing software and media management systems.  
• Familiarity with basic HTML and/or Wix website builder a plus.  
• Proficient in e-mail marketing platforms (currently Constant Contact) and list management. 
• Proficient in Microsoft 365 Suite.  
• Ability to adapt to changing priorities. 
• Ambition to set goals and ensure continuous quality improvement. 
• Some proficiency in use of Adobe Creative Suite (InDesign, Photoshop, Illustrator, and Acrobat Pro). 
• Willingness to travel (up to 15%) as public health considerations permit. 

Education and Experience:

• BA/BS Degree in Marketing/Communication (may substitute 3 or more years of equivalent applicable experience) 
• 3 – 5+ years of experience 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer. 
• Ability to travel within the US.

At APHSA, we value and support the health, well-being and future of our staff. Our benefit package is based on improving employee morale, which fosters a work environment where staff feel they can thrive and feel accomplished. Aside from basic benefits such as 100% employer coverage of health, dental, and vision insurance, we also offer additional employee benefits and perks like these:

• $250 work from home stipend
• 3% contribution to 401 k or ROTH Plan
• Monthly Staples account allowance
• Hybrid work environment
• Additional discretionary holidays included with 11 paid holidays
• Employee Appreciation gifts and an APHSA Swag pop-up shop
• 20 vacation days
• 15 sick/wellness days
• Disability insurance
• Life Insurance
• FSA (health, dependent, commuter)
• Optional employee paid benefits (legal, pet insurance, critical illness, accident) 

INSTRUCTIONS:

Please submit a resume and cover letter.

 This employer participates in E-Verify for employment verification. 

The American Public Human Services Association (APHSA) is a bipartisan national membership association representing state and local health and human services agencies and the subject matter experts that help execute their mission to improve outcomes for people nationwide. APHSA's dedication to promoting diversity, racial equity, multiculturalism, and inclusion is clearly reflected in how we work and support our members. It is more than a commitment—it is the foundation of how we do what we do. We strive to create a workplace that reflects the communities we serve and recognize that building well-being starts with creating a space where our employees are comfortable bringing their authentic, unique selves to work.  

Building on our long-standing relationships with health and human services leaders, we focus on generating pragmatic solutions that advance the well-being of individuals, families, and communities.