Branch Supervisor
Job Type

Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-5pm, Friday 9am-6pm and Saturday 9am-1pm, with a day off during the week for working Saturday. Must be flexible to meet current and future business needs. 

General Summary:

Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces five years in a row, is seeking a Branch Supervisor for our Webster, NY, branch.

Our Webster team is looking for someone with a desire to help others and who is ready to serve our members and help meet their financial needs. In the Branch Supervisor position, you will participate in coaching, training, and the development of branch staff. They will oversee branch operations and perform all Teller and Member Service Representative functions while consistently providing exceptional service to members and staff.

Reliant offers an excellent work environment based on Accountability, Respect, and Teamwork (ART), along with an exceptional benefits package, including:

  • 401k retirement plan
  • Paid leave time allowances
  • Employee life insurance
  • Access to our medical, dental and vision plans
  • Clothing allowance

As a Branch Supervisor at Reliant, you will:

  • Provide a positive member experience.
  • Supervise the activities of the branch team.
  • Lead by example in the area of sales and service and coach the teller team
  • Ensures staff follow proper procedures, audit and compliance requirements.
  • Experience exciting career opportunities!

Required Knowledge, Skills & Abilities:

  • Professional and positive attitude, with a desire to help others
  • Confidence to recommend products and services
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment independently as well as with a team
  • Ability to work a flexible schedule, including Saturdays

Required Training and Experience:

  • High school diploma or equivalent is required.
  • Previous cash handling, sales or customer service experience

Physical Requirements:

  • Use keyboard, monitor, telephone, and other standard office equipment.
  • Lift and move a minimum of 20 pounds.
  • Capable of regular, reliable and timely attendance

Candidates considered for hire are subject to credit and other employment reference checks.

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at

Salary Description