The Advancement Operations Coordinator is responsible for executing and supporting key functions and processes for the Advancement team to further the mission of the Lutheran School of Theology in Chicago. Primary areas of responsibility include: timely and accurate recording and acknowledgement of gifts, maintaining and improving the integrity and quality of constituent data, in-depth prospect research, support of donor engagement activities, and actively participating in the development and refinement of processes and procedures to increase the Advancement team's efficiency and effectiveness.
- Analyze the format and intent of donor gifts to ensure accurate entry into Raiser’s Edge
- Process all cash, stock, non-monetary and credit card gifts
- Enter transactional data into donor databases by manual and automated processes
- Reconcile each individual gift batch processed and ensure accurate transmittal to financial systems
- Format external data for efficient entry into donor databases
- Effectively communicate with other departments to ensure proper revenue allocation
- Generate Raiser’s Edge reports for acknowledgments and communications to internal partners and other constituents
- Act as primary staff member responsible for maintenance of constituent data and entry of updates from various sources including events, online giving, gift officers and other data services
- Perform monthly and quarterly ACH transmittal of gifts process and maintains related records
- Assist with monthly reconciliation with finance office
- Support regular audits of constituent records in Raiser’s Edge
- Perform special data maintenance projects to improve quality and health of the database
- Assist with logistics of event planning and execution: tracking attendance and other related functions
- Support Advancement team in data-related work: data queries, research, mail merging and execution, event and stewardship coding and tracking
- Support the importing and exporting stewardship information in the database
- Assist with prospect research and pipeline management functions to prioritize and effectively report on philanthropic engagement activities
- Research and prepare prospect reports for gift officers, VP, and others to support and maximize philanthropic engagement strategies
- Complete all other duties as assigned in support of Advancement’s objectives and the mission of the seminary
- Minimum three years working within constituent database in a non-profit or higher education setting
- Bachelor’s degree required
- Ability to manage several projects simultaneously, prioritize and plan work activities while meeting established deadlines
- Strong organizational and time-management skills
- Proficient in the use of administrative systems software, preferably in the higher education or non-profit environment
- Proficient with Microsoft Office suite
- Ability to collaborate effectively within the department and other departments to achieve collective goals
- Ability to evaluate, interpret, and act on complex information effectively
- Possess a demonstrated attention to detail in order to achieve a high degree of accuracy
- Must be self-motivated and able to analyze problems and propose solutions.
LSTC is committed to diversity, anti-racism, and anti-oppression. Women and/or persons from historically underrepresented cultural groups are encouraged to apply. LSTC is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
Please utilize the online application portal to submit your resume and a letter of interest that includes a) your reasons for applying, b) your relevant work experience, and c) a description of how you connect to LSTC’s mission. Please submit all application materials through the employment application portal.