LendKey is solving a complex challenge – to improve lives with lending made simple – by helping financial institutions compete in the digital age through efficient and transparent access to quality loan production. LendKey works with hundreds of credit unions and banks and has conducted over $4.5BN in loan sales and originations across its platform.
 

The Product Manager is a key player in the development and success of our loan participation marketplace. You will be responsible for defining and executing the product vision and strategy, as well as ensuring that the product meets the needs of our customers. Your primary responsibilities include solving for product-market fit and delivering a technology-enabled roadmap that expands our business’ capabilities and improves customer experience. At LendKey, this means developing new features, and improving existing ones, that meet real customer needs – including external financial intuition clients and internal stakeholders. 

The ideal candidate will be a self-starter with a passion for product development and an understanding of the loan and finance industry. You will provide and drive the long-term strategy, product vision, and be the voice of the customer. 

As a Product Manager, you will: 

• Develop and maintain the product roadmap, ensuring that the product vision aligns with the company’s overall strategy. You will do this by collaborating cross-functionally (with sales, account management, marketing, operations, and external customers & partners) to manage the roadmap, prioritize strategic initiatives, and drive consensus amongst stakeholders. 
• Leverage deep loan & finance industry expertise to inform product decisions. 
• Gain subject matter expertise on loan participations, marketplaces, & investor servicing. 
• Conduct market research and competitor analysis to stay ahead of industry trends and ensure that the product remains competitive. 
• Conduct user research by employing a mix of attitudinal and behavioral methods to gain key insights to deliver customer-aligned product features and capabilities. 
• Collaborate with sales and account management to constantly improve our pitch and demos to potential customers to increase opportunities and partnerships. 
• Work closely with cross-functional teams, including design, engineering, data, and your stakeholders to ensure product delivery is on time and to specifications. 
• Create visual representations of ideas and design to effectively communicate product concepts to cross-functional teams. 
• Visualize current and future solutions through process & story mapping. 
• Cultivate a culture of continuous product improvement by defining & measuring KPIs, monitoring system health, tracking product performance, & observing user behavior. 
• Elevate the team and the product by adopting an outcome-oriented approach & setting product OKRs that connect product strategy and product delivery. 
• Breakdown strategic initiatives into manageable bodies of work, set delivery dates to drive results, prioritize capabilities & features, and define product requirements to ensure that the product delivers value to customers. 
• Lead wireframing, prototyping, and UX design efforts to ensure that the product is user-friendly and meets customer needs. 
• Ensure that the product is accessible, inclusive, and meets compliance standards. 
• Lead and participate in day-to-day agile ceremonies and activities. 

Requirements 

• Bachelor’s degree in relevant field (e.g., business, finance, design, computer science) or relevant experience required. Master’s degree is a plus. 
• 3+ years of product management experience, with a proven track record of delivering successful products. 
• Some experience and understanding of the loan and finance industry. 
• Experience in presenting and managing a product roadmap, as well as leading strategic discussions and initiatives. 
• Proven ability to prioritize and make data-driven decisions. 
• Strong analytical skills and experience using data to inform product decisions. 
• Excellent communication and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams. 
• Strong technical skills that facilitate working closely with engineers & quality assurance. 
• Proficiency in process mapping & creating visual representations of ideas and designs. 
• Proficiency in wireframing and prototyping tools (e.g., Sketch, Figma, InVision). 
• Experience with one or more data and business intelligence tools (e.g., PowerBI, Looker, Tableau, Google Data Studio, Google Optimize, Google Analytics). 
• Experience with Design Thinking is a plus.

Why work for us? 

We have a lot to offer those that are looking to take the next step in their career, including:

• Opportunity to join a growing fintech
• Creative and transparent company culture
• Growth potential
• Competitive salary and bonuses 
• Comprehensive medical, dental, vision, and life insurance benefits 
• Generous vacation and holidays 
• Company stock options for eligible employees 
• Flexible/remote work arrangements 

LendKey is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by applicable state or federal law. LendKey offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process due to a disability, please let us know at HR@lendkey.com. 

 If you are a resident of Colorado or New York City, please email HR@lendkey.com to receive compensation information for this role. Please be sure to include this posting’s job title in the subject line of the email to help ensure a timely response. Base pay may vary depending on job-related knowledge, skills, and experience. This information is provided in accordance with the Colorado Equal Pay Act and New York City's Pay Transparency Law. It is specific to Colorado and New York City residents may not be applicable to other locations. 

About Us

LendKey delivers high quality consumer loans directly to financial institutions through its digital lending-as-a-service model and indirectly through ALIRO by LendKey, an innovative deal network designed to enable financial institutions to buy, sell and broker loans. The platform delivers the technology, servicing, and support that financial institutions need to establish a strong digital lending presence, acquire loans for their balance sheets, and build lifetime relationships with their partners and customers. Lenders optimize their offerings by drawing upon LendKey’s fintech platform for demand generation, online decisioning, loan origination, loan servicing, compliance expertise, risk analytics, and proprietary balance sheet options. LendKey currently services more than $2 billion in loans and has helped community-capital providers deploy over $4.5 billion in loans since 2009. Visit LendKey for more information.