Description
The Victim Care Advocate works in collaboration with the Archdiocesan Report Investigator and the Office for Protection and Care to accompany victim/survivors. The incumbent is responsible for providing support to and identifying resources for victims and their families including managing treatment services and other care and resources for immediate and long term needs. This is a safety-sensitive position, exercising a high degree of discretion, trust and confidence.
Key responsibilities may include, but are not limited to:
- Coordinates outreach services for healing and restorative relationships by providing immediate initial outreach and ongoing accompaniment to victims.
- Prioritization to be available to provide support as needed by the survivor.
- Facilitates referrals for counseling services.
- Ensuring that victims are aware of their rights and the Archdiocesan process for investigating and responding to allegations of abuse.
- Working with the Archdiocesan Report Investigator to keep victims informed of the status of their case through the phases of investigation.
- Develops and maintains a positive and productive working relationship with other members of the Archdiocesan staff in the pursuit of providing the highest quality care and support to the victims of abuse.
- Provides support and resources to archdiocesan staff and clergy as needed in providing care to victims and their families.
- Interfaces, where requested in advocacy for the victim, with law enforcement or other civil authorities; maintains a professional and positive rapport with local law enforcement when encountering them during this process.
- Regularly reviews and updates victim services handouts, resource materials, updates archdiocesan website with online resources to help keep site current.
- Updates and maintains the filing/tracking system for all contacts and activities with victims and family members, and other support providers such as mental health professionals and spiritual guides; keeps leadership apprised as requested.
- Performs other related duties as assigned by supervisor
Requirements
- A Bachelor's degree in Social Work, Psychology or other related field
- Two (2) years relevant work experience dealing with victims of abuse; and/or any combination of education and experience that provides the requisite knowledge, skills and abilities to work effectively in supporting victims of abuse as a representative of the institution who is alleged to have inflicted the harm.