The Spa Receptionist is responsible for the reception area of the spa. This includes greeting all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, and charging for services performed. Additionally, the Spa receptionist will assist with transitional cleaning of the relaxation area as needed, giving tours of the spa facility and scheduling appointments. Other responsibilities include notifying staff members of any customer cancellations or the arrival of any unscheduled visitors.
The ideal candidate would possess the following attributes:
- High School diploma or equivalent required
- Spa experience preferred but no required
- Professionalism and strong customer service skills necessary, along with well-developed organization and computer skills
- Must be able to work AM (8:30am-3pm) & PM (3:30pm-9pm) shifts. Weekends and holidays are required.