Ramp Operations Lead
Teterboro, NJ Line Service, Ramp Operations
Job Type

Come work for Meridian at our facility in Teterboro, New Jersey!

Meridian has a proud history dating back over 75 years.  Over the decades, our dedication to putting safety first and providing exceptional customer service has become the cornerstone of our culture.  Meridian is proud to have earned numerous industry awards and accolades for our high safety standards and outstanding service, which is only possible because of the great people that work here.

At Meridian, we are looking for highly motivated and skilled individuals who understand that their actions will leave a lasting impression upon our customers and the reputation of our company.


Meridian's Ramp Operations Leads assist in maintaining a safe and secure daily ramp operation, along with providing exceptional service to all customers.  We are currently hiring for two full-time positions to cover the second shift (regular work schedule of Sunday through Thursday, 1:45 pm to 10:15 pm) and third shift (regular work schedule of Thursday through Monday, 9:30 pm to 6:00 am).  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Pay depends on experience.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

  • Meet, greet, and direct arriving aircraft; assists with directing of departing aircraft
  • Aircraft towing/wing walking
  • Refueling and defueling airplanes
  • Assist the Supervisor(s) and Coordinator(s) with maintaining the Line Service Department’s coordination with the Customer Service Department to ensure all aircraft/customers receive correct services including but not limited to fuel, lavatory, potable water, oil(s), catering, luggage, and special requests in a safe and timely manner.
  • Work with other departmental leadership in ensuring an organized and efficient management of ramp and hangar space.
  • Aid Supervisor in conducting pre-shift briefings with staff to ensure relevant information and proper plan of action is relayed.
  • Collaborate with fellow departmental leadership to ensure proper staffing of Line Service personnel within and between      shifts. 
  • Assist the Supervisor, Ramp Coordinator, and fellow Lead Line Service Technician in communicating end of shift information to the leadership of the following shift.
  • Assist the Supervisor(s) in ensuring initial and ongoing training is conducted for all Line Service staff.
  • Assist the Supervisor and Manager in preliminary documentation of all incidents, events, and staff infractions through company platform(s).
  • Ensure both you and your staff conduct daily FOD walks on all Meridian ramps.
  • Support staff compliance with Meridian policy 
  • Collaborate with fellow departmental leadership in fostering staff productivity and accountability
  • In addition to his/her schedule, employee may be called onto additional hours/days as deemed necessary by the Line Service Manager.
  • Identify operational hazards and recommend improvements, while also ensuring that all Line staff does the same through the HSE platform.
  • Work as a team to maintain excellent customer service relations 
  • Perform courtesy runs and errands in the absence or unavailability of customer service assistant(s); valid driver’s license required.
  • A/C Lavatory Services
  • A/C De-icing 
  • Snow Removal 
  • Maintain a professional, pressed, well-groomed appearance
  • Maintain a clean work environment
  • On call for weather and seasonal related instance as needed. Must be able to report to work in inclement weather conditions.
  • Keep the Line Service Manager, the Supervisor(s), Ramp Coordinator(s), fellow Lead Line Service Technician(s) informed of any staff, safety, or operational concerns.
  • Collaborate with fellow Lead, if applicable, in assuming responsibility in the absence of the Supervisor.
  • Other assigned duties as needed.
  • This position requires the use of a personal cell phone. 
  • This position is subject to random alcohol and drug testing.
  • The employee is responsible for complying with and participating in Meridian’s Safety Management System and OSHA training and program.

Qualifications (Knowledge, Skills, and Abilities):

The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • Two to four years related experience and/or training; or equivalent combination of education and experience
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organizations
  • Ability to add, subtract, multiply and divide in all unites of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percent and to draw and interpret bar graphs 
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations

Certificates and Licenses Required

  • NATA Supervisor Training Course
  • Clean, valid, current CDL Class B with HazMat endorsement

Technical, Specialized Equipment and Machines:

  • A/C Tow Equipment 
  • A/C Refuelers 
  • De-Ice Trucks 
  • Other heavy machinery (Snow Equipment)

Work Environment and Physical Demands:

This position requires you to be on your feet all day and to work in all weather conditions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts; work in high, precarious places and outdoor weather conditions. The employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The employee is occasionally exposed to vibration. The noise level in the work environment is usually very loud. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; stoop; kneel; crouch or crawl and talk or hear. The employee is frequently required to climb 6ft to 10ft ladders or balance. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.  All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.