The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards.

RESPONSIBILITIES:

• Perform a wide variety of skilled maintenance and repair tasks requiring knowledge of one or more building trades
• Knowledge of tools, techniques, and terminology of building and mechanical trades.
• Interior apartment paints
• HVAC certified
• Appliance repair
• Strong knowledge for accident and safety precautions which generally apply to building and mechanical trades
• Operation of equipment and skills in the operation of electrical and mechanical equipment and hand tools appropriate to the assigned task and trade.
• Proficient in a specific trade with general maintenance and repair skills
• Work independently on routine projects and receive assistance for more complex projects.
• Occasional need to work overtime or be called into work on special projects or emergencies.
• Supervision of other maintenance employees and a leadership position on projects.
• Performs other duties as assigned.

To perform the job successfully, the following skills and/or experience is required to qualify for the position:

• High School Diploma or GED.
• Three (3) years experience in property maintenance.
• Perform a wide variety of skilled maintenance and repair tasks requiring knowledge of one or more building trades.
• Knowledge of tools, techniques, and terminology of building and mechanical trades.
• Strong knowledge for accident and safety precautions which generally apply to building and mechanical trades.
• Operation of equipment and skills in the operation of electrical and mechanical equipment and hand tools appropriate to the assigned task and trade.
• Proficient in a specific trade with general maintenance and repair skills
• Work independently on routine projects and receive assistance for more complex projects.
• Occasional need to work overtime or be called into work on special projects or emergencies.
• Supervision of other maintenance employees and a leadership position on projects.
• Great Organization and Project management skills.
• Able to implement and improve policies and procedures.
• Proficient in Microsoft Office Suite.
• Knowledgeable in Yardi Software a plus.

OVERVIEW

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Maryland, and South Carolina, Fairstead oversees a $7.8 billion portfolio in assets and identified pipeline, and owns and manages more than 170 communities across 28 states. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, marketing, and property management. Fairstead also implements some of the industry’s most proactive sustainability, resiliency, and community impact programs to foster positive social, economic, and environmental change. In 2022, the company launched Fairstead Ventures, a proptech investment initiative dedicated to fundamentally changing the standards in the housing industry with a focus on energy and decarbonization. 

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services. With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:

• Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
• Developing and preserving high quality affordable housing in an innovative and sustainable fashion
• Creating a positive social and environmental impact within the properties and communities it serves

Fairstead’s Core Values

• Empathy
• Innovation
• Entrepreneurship
• Determination
• Integrity