OpenLoop is looking for a Licensing Assistant to join our team remotely or at our HQ team in Des Moines, Iowa. This role will be a member of the Credentialing & Licensing Team, collaborating closely with the Senior Director of Compliance & Practice Data Management 

About the Role

Responsibilities include, but are not limited to:

• Collect provider details for state licenses in collaboration with the provider.
• Monitor submitted license applications to determine status weekly.
• Ensure all license applications are full and complete to streamline processing time.
• Assist the team as needed to verify providers’ approval requirements
• Run licensing reports for new hires
• Understand continuing education requirements and maintain calendar for due dates.\
• Track and monitor license expirations and renewals for providers.
• Assist in interpreting state requirements
• Assist in the support of compliance and licensing initiatives.
• Communicate requirements with internal teams and follow-up when necessary.
• Speak to providers via phone calls using appropriate telephone etiquette.
• Email providers using professional email etiquette.
• Complete special projects and Other duties as assigned.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Our Benefits

In addition to competitive salaries, this role includes:

• Unlimited PTO
• Medical, Dental and Vision
• 401K Program
• Flexible Schedule

Sound like a good fit? We’d love to meet you.

• 1-2 years of experience in an administrative or customer service role.
• Previous experience assisting with employee onboarding preferred
• High attention to detail, follow-up and organizational skills.
• Proven ability to multi-task, prioritize and meet required deadlines.
• Strong aptitude for learning systems and understanding processes quickly.
• Maintains strict confidentiality of all provider files.
• Intermediate skills in MS Office and data entry.
• Healthcare experience is a plus!