Director of Operations and Administration
Manchester, NH Operations/Administration
Job Type


The Bishop of Manchester is the visible principal and foundation of unity in the particular diocese entrusted to him. In a unique and visible way, he makes Christ’s mission present and enduring as Shepherd of the Christian Community. In order to fulfill his mission, the Bishop employs suitable, chosen collaborators (clerics, religious, and lay people). He shares with them the apostolic mission and entrusts various responsibilities to them.

Each position employed in diocesan administration helps to extend the ministry of the Bishop in particular ways as outlined in the position description. All employees of the diocesan administration assist the Bishop of Manchester in serving the parishes, schools and institutions of the Catholic Church in New Hampshire.

This position is accountable to the Bishop of Manchester.



This staff position is responsible for the coordination, planning, execution, and evaluation of the diocesan administrative staff as well as oversight and management of the diocesan administration in consultation with the Bishop and Cabinet secretaries. Additionally, this position coordinates the work of the Bishop’s Cabinet, and has oversight of the information technology (“IT”) function for the Bishop of Manchester and the diocesan administration. This position is expected to exercise independent judgment and initiative in the performance of day-to-day functions. It is a professional position requiring unique knowledge of the Church, and advanced skills in leadership, management, and business administration. 


Mission and Culture

1. Provides counsel to the Bishop on a wide variety of issues impacting the diocesan administration and the Diocese. 

2. Ensures that the mission of the diocesan administration (“To serve and support our parishes, schools, and organizations, in accordance with the Bishop of Manchester’s vision, so that they will be successful and flourish”), is integrated into its goals, priorities, strategies, and culture.


3. Responsible for creating a Catholic culture and atmosphere within the diocesan administration that embraces our faith and is integrated into all that we do. At its core, the diocesan administration is a Catholic community that operates in communion with one another as members of the Body of Christ. This position also coordinates and oversees Catholic devotional activities, liturgies, and practices for the diocesan staff in consultation with and participation of the Secretary for Catholic Faith Formation.

Strategic Planning

1. Oversees strategic planning for the diocese and coordinates the priorities, systems, services, and inter-departmental relations consistent with the Bishop’s priorities and vision. 

2. Ensues that adequate resources and focus is maintained to achieve diocesan strategic initiatives. 

3. Oversees strategic action teams, and, where required, provides direct leadership, support and/or project management.


1. Facilitates and works collaboratively with the Cabinet and diocesan administration team, in accordance with diocesan best practices and policies.

2. Coordinates and convenes the Bishop’s Cabinet. Prepares agenda, scorecards, chairs, publishes minutes, and follows up on actions for Cabinet meetings.

3. Plans retreats and programs for Catholic formation and professional development for the Cabinet and other staff members.

4. Develops Cabinet performance reviews in consultation with the Bishop, and works with Cabinet members in development of secretariat, and Cabinet shared goals.

5. Assists cabinet members and staff in conflict resolution

Diocesan Administration Staff

1. Oversees the project management function and staff. 

2. Oversees the reception, front desk, and mail processing for the Administration.

3. Oversees the information technology function and staff.

4. In collaboration with the Director of Human Resources and the Office of Legal Services, assists in human resources matters, including workplace policies and procedures, staff hiring and evaluations, and work hours.

Diocesan Administration Building

1. Prepares an annual budget for administration and ensures that actual costs and spending are within the approved budget.

2. Works with the Finance Officer on benefits matters (e.g., 403(b) plan). 

3. Manages the operations of the Administration, including office and parking lot assignments, security, building closure decisions (e.g., for inclement weather), and building controls.  

4. Works with the Office of Real Estate on diocesan administration facilities maintenance, renovations, and improvements.

5. Oversees safety and security policies and practices for the diocesan administration, including oversight of the work of the Joint Loss Management Committee.


1. Works on projects or assignments as directed by and in support of the Bishop of Manchester and/or his delegate.

2. Travel is expected to be less than 25% of time.




Education: Bachelor’s degree in a business-related field. Master’s Degree in business administration preferred. 

  • In-depth knowledge of the Catholic Church, its structures, functions, and institutions, and Church and business-related government laws and regulations. 
  • Experience: 10 to 15 years of professional experience with multiple responsibilities in leadership positions in general business management and personnel management, especially with regard to not-for-profit institutions. 
  • Administrative and/or board leadership in a not-for-profit environment (especially the Catholic Church) preferred. Such leadership may involve working with consultative bodies, supervision, management, and business law. 
  • Knowledge of budgeting principles and practices and experience in strategic planning is desired. 


  • Strong organizational, administrative, and leadership skills and the ability to work in a senior management position. 
  • Visionary and inspirational leader with strong strategic and critical thinking capabilities. 
  • Patience, yet persistent and firm in accomplishment of goals. 
  • Demonstrated organizational ability, skills, and desire for collaboration, together with ability to take initiative and work independently. 
  • Able to communicate well both orally and in writing, including public speaking. Solid interpersonal communication skills. 
  • High emotional intelligence. 
  • High degree of flexibility, the ability to work on multiple projects simultaneously, and a high level of independent thought and initiative. 
  • Able to effectively deal with ambiguous or changing situations. 
  • Ability to conduct long range planning and project management, the ability to achieve planned objectives in a timely manner, and the ability to respond effectively and creatively to emerging needs, demands, and opportunities. 
  • Ability to manage stress well, and to schedule and complete objectives under various constraints and pressures. 
  • Calm in tense and emotional situations. 
  • Committed to maintain confidentiality. 
  • Must be able and have the means to travel throughout the State of New Hampshire (less than 25% travel expected). 
  • Proficient in the use of personal computers including word processing, spreadsheet, database, and Internet-based applications. 
  • Able to be present in the office for the majority of the time. 
  • Remote work opportunities will occasionally be available. 
  • Due to the nature of this position, it is required that the incumbent be a practicing Roman Catholic who is registered and active in a parochial or religious community and complies with the Diocese of Manchester Code of Ministerial Conduct.



The venue of this position is a general office environment that is clean, well-lighted, environmentally comfortable and only minimally exposes employees to office solvents limited to those relative to copier equipment.

This position requires the ability to:

  1. Occasionally required to life, carry or move up to ten pounds.
  2. Minimal requirement to reach at or above shoulder level; occasional reaching below shoulder level required.
  3. Hand manipulation – equipment and controls, frequent; grasping and handling, occasional.
  4. Ability to work a flexible schedule, which may include night and weekends.
  5. Mobility includes regular sitting, some standing and walking.