STOKED ON HENHOUSE BREWING!

HenHouse was founded in 2011 in Sonoma County. Our purpose is to produce an amazing and rotating line up of awesome beers with an uncompromising and fearless pursuit of our goals; which are creating new and interesting types of delicious beers with freshness and quality in the forefront, creating meaningful and living wage positions, and to make a difference in our community. Our talented team is committed to making, selling, delivering and serving beer with this intention and purpose in mind.

JOB TITLE:          Server   

LOCATION:        Fairfax, CA      

DEPARTMENT:  Retail   

FLSA STATUS:    Full-Time/Non-Exempt

SALARY:             $17.06/hr  plus tips 

POSITION SUMMARY

Servers are responsible for providing Stokedness and hospitality to every Guest in the Brewpub. Servers will provide positive Guest interactions while serving Guests in a friendly and efficient manner. Servers will have thorough knowledge in all aspects of the menu, handcrafted beverages, wine/beer list, specialty drinks and prices, so that they can make recommendations that enhance the Guest experience, allowing them to fully enjoy our diverse menu and vast offerings.

PRIMARY SCOPE OF RESPONSIBILITIES

This is not an exhaustive list of all job functions. All employees are to maintain a positive work atmosphere by acting and communicating in a respectful manner. Within the HenHouse team, our members always find ways to look after the business, their co-workers, and the beer!

• Perform station opening/closing duties on each shift.
• Greet guests and follow up with guests within acceptable time frames.
• Describe and recommend beer, wine and beverage selections, making suggestions that give guests options based on thorough knowledge of our menu offerings.
• Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintain table cleanliness throughout the meal.
• Speak to guests to ensure satisfaction with food, drinks and service.
• Present bills, accept payments, operate POS systems, uphold strict cash handling procedures and accountability for all transactions.
• Respond to guest complaints appropriately and within guidelines.
• Check identification of guests in order to verify age requirements for purchase of alcohol.
• Ensure 100% compliance with all Company policies and laws, including health and safety standards.
• Perform other duties as assigned by Management staff.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a retail/bar atmosphere with outdoor weather conditions and a moderate to loud noise level.

COMPENSATION AND BENEFITS

Position is hourly. HenHouse offers competitive wages, initial wage to be determined based on experience. You'll get to work in a fun, fast and stoked work environment. Benefits include: comprehensive health insurance (medical, vision, dental), life insurance, pet benefits, Employee Assistance Program (EAP), Flexible Spending Accounts (FSA), 401(K), paid time off (PTO), and more!

JUSTICE, EQUITY, DIVERSITY AND INCLUSIVITY (JEDI)

We strive to create workplaces that reflect the community we serve and where everyone feels empowered to bring their full, authentic selves to work. We believe that every person brings a unique perspective and experience which enriches and advances our mission to provide Meaningful Employment, Improved Beer Quality for the End Consumer and to Create Wealth for Our Community.

QUALIFICATIONS

• Must be 21 years of age due to serving of alcoholic beverages
• Prefer at least one (1) year of experience as a server in a similar establishment
• Ability to work in a fast-paced, team oriented environment
• Excellent organization and problem-solving skills
• Good verbal and written communication skills
• Knowledge of principles for dealing directly with the public
• Ability to handle cash, give change and balance cash drawer at the end of shift
• Physical demands of the job include but are not limited to:
• Standing and walking during entire 8-hour shift
• Reaches, bends, stoops, lifts, shakes, stirs, pours and carries supplies
• Must be able to lift up to 60 pounds in weight on a semi regular basis

COMPUTER SKILLS

• Must demonstrate moderate computer and smartphone skills
• Google Suite proficiency, preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• Responsible Beverage Server Certification
• Must have a CA required Food Handler Certification

PHYSICAL REQUIREMENTS

The traditional methods of performing job functions for this position are reflected below. Reasonable accommodations may be made when such accommodations do not create an undue hardship.

• Must be of legal drinking age (21 years of age) due to exposure and manufacturing of alcohol on the premises
• Ability to communicate in a clear, understandable speaking voice, capable of communicating vital business information to guests and team members. Accurate and clear vision and hearing
• Able to maintain good coordination while serving up orders quickly
• Ability to remain standing for extended periods of time. Job duties of this position are primarily performed from a standing position with significant customer interaction
• Ability to stand, walk, sit, reach with hands and arms; climb stairs; balance, kneel, talk and hear
• Able to lift/carry/pull/push 30 pounds

Regularly: Stand; Walk; Sit; Use hands to finger, handle, or feel; Reach with hands and arms; Stoop, kneel, crouch; Talk or hear; Taste or smell;

Vision: No special vision requirements