Manager, Engineering SaaS (1570)
Fully Remote Raleigh, NC Product
Job Type

**This role is open to all qualified US East Coast based applicants.

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit and follow us on Twitter, LinkedIn, and Facebook.

About the Role

We are searching for a hands-on team leader, ideally with a background as a SaaS engineering manager in a peak performance organization, with experience in CI/CD, and Quality or DevOps automation, passionate about open source, developer tools, and shipping high quality software, to help take our products to the next level. You'll be responsible for products that deliver software with better quality, faster. Startup and enterprise software product company experience is a plus.

  • Manage release automation teams across two established CloudBees products
  • Manage Performance & Scale testing teams.
  • Generate and implement process improvements, especially cross-team processes.
  • Establish best practices for dogfooding and practicing continuous delivering using CloudBees products
  • Help define the team's road map and author project plans to deliver against that roadmap.
  • Draft team's quarterly OKR and manage the team's priorities.
  • Drive improvements to test framework architecture and test coverage.
  • Drive adoption of best practices in code health, testing, testability and maintainability.
  • Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps from this data.
  • Recommend improvements into overall best practices, design, testability and quality and productivity.
  • Recruit Engineers, grow the team and stay in step with the hiring plan.
  • Help engineers grow their skills and experience.
  • Hold regular 1:1's with all members of their team.
  • Create a sense of psychological safety on their team.
  • Excellent written and verbal communication skills.
  • Give clear, timely, and actionable feedback.
  • Strong sense of ownership, urgency, and drive.

Successful Candidate Profile

  • Excellent oral and written communication skills. Ability to effectively collaborate with team members is required.
  • Technical credibility: experience as a Software Engineering Manager in SaaS (or similar title).
  • Experience with non-functional testing like performance, security, and chaos testing.
  • Develops in Golang or Java and has a proven ability to pick up a new language quickly.
  • Experience with authentication and authorization platforms Auth0 and Keycloak.
  • Jenkins experience.
  • Works with UI & API test automation tools, particularly in Java stack (e.g. JMeter, Gatling, Selenium, API testing).
  • Works with Docker containers, Kubernetes, and/or Cloud providers (e.g. GCP, AWS).
  • Experience with Continuous Integration systems (e.g. Jenkins, Travis, GitLab).
  • Infrastructure debugging and problem-solving skills along with a drive to optimize build processes.
  • Database Administration experience.
  • Git administration experience.
  • A strong problem-solving ability for identifying and resolving issues that arise during the development and delivery of SaaS applications.
  • Defines high-level test automation strategy based on DevOps industry's best practices.
  • Drives organizational change with cross-functional stakeholders.
  • Operates independently and ask questions when stuck
  • Demonstrates recent job longevity.
  • Experience successfully managing at a remote-only company.
  • Humble, servant leader.
  • Values diversity, inclusion, and belonging in leadership.
  • Is inquisitive: Asks great questions.

We're invested in you!

We offer competitive benefits packages, opportunities for professional development, and more. We also offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.

CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.