SUMMARY: Provide leadership to store personnel and community of customers through the development of staff and growth of sales. Responsible for the overall profitability, appearance and operation of the location by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintains ultimate responsibility for efficient and profitable operation of the location, ensuring that all corporate policies and procedures, including customer service goals and objectives, administrative and governmental regulations are met. Manages to a P&L report and annual budgeted expenses.
In conjunction with corporate sales and marketing, develops annual sales and marketing plans that will support the profitability and revenue goals of the location. Assist in financial planning and forecasting. Actively participates in and supports the H-builder and CORE product initiatives.
Based on annual revenue goals, participates in the development of budgets and staffing plans for the location
Provides continuous input to Sales/Marketing regarding possible market opportunities and status of competitors.
Works with corporate purchasing and distribution functions to develop purchasing and inventory control and monitoring plans that enhance the efficiency of the location operation and enables the location to hit and exceed revenue and profitability targets. Manages to a planned shrink number.
Works with store management and other personnel to ensure that the customer experience is enhanced by good merchandising techniques, and that stores are safe and pleasant places for both customers and employees.
Provides staff development through mentoring and training opportunities.
Identifies sales enhancing opportunities and develops programs to support.
Displays teamwork and effort in performance of all duties.
Supports the goals and objectives of Ed Herrington, Inc. through adherence to company policies, safety guidelines, and work requirements for successful completion of all assignments.
Manages 1 to 5 subordinate supervisors who supervise a total of up to 60 in the location retail function. Is responsible for the overall direction, coordination, and evaluation of this unit. Also directly supervises 1 to 3 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Degree preferred with a minimum of seven years of increasingly responsible retail supervisory experience, preferably in a lumber/building supplies environment.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Regular, full time employee, hours as assigned or needed in a Sunday – Saturday workweek.
Profitability Gross Profit Operating Expenses
Returns as % of Sales Open Orders Employee Turnover
Shrink Staff morale