As an Automotive Sales and Leasing Consultant, your primary responsibility is to sell and lease new and used vehicles to customers. You will be responsible for providing exceptional customer service, developing and maintaining a strong client base, and ensuring that customers are satisfied with their purchase or lease.
Key Responsibilities:
- Greet customers and understand their needs and preferences.
- Demonstrate vehicles to customers, including test drives and explaining features and benefits.
- Conduct negotiations and close sales or lease agreements with customers.
- Work with the finance department to ensure that customers are approved for financing and complete the necessary paperwork.
- Follow up with customers after the sale or lease to ensure that they are satisfied with their purchase and address any concerns.
- Develop and maintain a strong customer base through networking and referrals.
- Stay up to date on the latest trends and developments in the automotive industry and the products and services offered by the dealership.
- Attend sales training and professional development opportunities to continuously improve sales skill
- High school diploma or equivalent; some college coursework or a degree in business, marketing, or a related field is preferred.
- Previous sales experience is preferred, but not required.
- Excellent communication and interpersonal skills.
- Strong customer service skills and ability to build and maintain relationships.
- Knowledge of the automotive industry and products.
- Ability to work well in a team environment.
- Proficiency in computer skills, including Microsoft Office and customer relationship management (CRM) software.
Physical Requirements: This job may require standing, walking, or sitting for extended periods of time. It may also require occasional lifting of objects weighing up to 25 pounds.
Working Conditions: This job may require working evenings, weekends, and holidays, depending on the needs of the dealership. It may also require working in an outdoor or indoor environment, depending on the location of the dealership.