Location of Position: Marin Headlands, Sausalito, California 

Reports to: Director of Teaching and Learning

Position Classification: This is a full-time hourly (non-exempt) position.

Compensation Range: $30.00 – $32.45/hr. 

Benefits:  Full benefits

• Holidays
• Sick Time
• Vacation 
• Medical, Dental, and Vision
• Life Insurance
• 401k Retirement Plan
• The Marine Mammal Center offers benefits to support the emotional wellbeing of you and your loved ones (Employee Assistance Program

Position Overview

The Education Operations Coordinator (EOC) serves as a team resource for operations to support the development, funding, and implementation of the Education program, including sustaining day to day programming and data responsibilities, promoting team culture and facilitating communications for internal and external audiences. This role works closely with the Director of Teaching and Learning and the Director of Impact and Innovation, as well as the managers and coordinators within the Education program around efficient processes and systems development, management, implementation and evaluation. The EOC is also responsible for the scheduling of programs and staff, development and implementation of data tracking systems, support in grant management and training, and provides project and administrative support for the Education program team.  

Key Responsibilities

Program Operations and Team Support:  60%

• Administration of the program registration systems including payment schedules. 
• Support day to day coordination of programs and activities (such as calendaring, onsite team support, resource management, team meetings and events). 
• Maintain the team operations systems including implementation and training.
• Facilitate communications for internal and external inquiries. 
• Review, analyzes and create processes to identify and address inefficiencies.
• Lead the onboarding processes for new Education staff.
• Build and maintain strong relationships with staff, volunteers, vendors, and partners.
• Support cross-departmental collaboration around tasks and projects.
• Manage Education program petty cash reimbursement, check requests, credit card expenses, and program refunds, statement reconciliation, scholarship distribution.
• Support the delivery of educational programming as needed. 

Grant Management:  15%

• Coordinate Education program grant(s) deadline and request process.
• Assist with the completion of grant proposals and reports content with contributors/program managers. 
• Facilitate communication between development and program staff to access information. 

Data Collection and Tracking:  15%

• Create, update, and maintain data sources and tools.
• Collaborates with program teams to ensure data sources are accessible and accurate for data reporting. 
• Produce data for program evaluation and grants.

Other Duties as Assigned: 10%

• Performs special projects and research as assigned.
• Facilitate trainings in operations systems. 
• Participation in organization wide working groups and committees.
• Willingness to support and participate in the Center’s diversity, equity, and inclusion programs, initiatives, and trainings.  

Qualifications

• Valid driver’s license, favorable driving history, and proof of auto insurance.
• Proof of COVID-19 Vaccination or waiver (medical or religious).
• Knowledge of team operations tools and systems (communication tools, project management tools, technologies, data tools, Microsoft Office Suite).
• Knowledge of Eventbrite or an alternate program registration software/system.
• Effective communication, including speaking, writing and active listening skills.
• Critical thinking and problem-solving skills.
• Skilled in organization and has a high attention to detail.
• Skilled in empathetic leadership that promotes motivation for setting and achieving goals. 
• Skilled in train the trainer models.
• Strong project management skills.
• Inclusive collaboration and teamwork skills.
• Excellent interpersonal skills to build strong relationships with colleagues. 
• Good time management, prioritization and multitasking abilities.
• Ability to provide exceptional customer service to a variety of audiences.
• Ability to grow passion and desire to learn in environmental education and The Center’s vision and mission.
• Ability to give and receive feedback to ensure growth of people and programs.
• Ability to thrive in a dynamic, fast-paced environment.
• Ability to analyze processes and systems to fully understand their functions and impact.
• Ability to seek out opportunities to develop research skills in advancing the organization.
• Ability to adapt to change with a positive growth-mindset.
• Ability to work weekends, holidays, and some evenings as required.

 Preferred Education and Experience:

• This position requires a combination of education and experience equivalent to a High School Diploma and a minimum of 2-3 years of experience in operations, administration or a related field.

Physical Requirements and Work Environment

• This position operates primarily in an office environment, with occasional outdoor work around a wildlife animal hospital environment.
• Working in outdoor weather conditions when needed.
• Work in a fast-paced office environment with an open cubicle office space with many distractions.
• Routinely uses standard office equipment such as computers, computer keyboard, calculator, phones, photocopiers, scanners, and filing cabinets.
• Potential exposure to zoonotic diseases.
• May involve smells associated with animals and the care of animals.

OUR COMMITMENT TO DIVERSITY

The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment.  We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.

OUR MISSION

The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education.

ABOUT THE MARINE MAMMAL CENTER

The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education. 

For more information, please visit our “About Us” page at www.marinemammalcenter.org

To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.

Note that applications without a cover letter will not be considered.

In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc). 

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Research has shown that women and people from marginalized communities apply to roles when they meet 100% of the job requirements, versus male applicants who apply if they meet an average of 60% of the requirements. If you think that your skills are transferable and can add value to this role, please apply so we can determine whether it’s a good fit.