TECHNICAL BUSINESS ANALYST

 Life at Healthy Alliance

At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy. As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-24 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team. 

Why You Should Join Healthy Alliance

We offer amenities, professional development opportunities, events, and programming that support the interests of our teams while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package 
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and      vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company-contributed accounts, and more
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement,  recognition, and diversity
• Salary range: $75,000-$90,000/year commensurate with experience

Who You Are

The Technical Business Analyst evaluates business processes, functions, and systems to determine needs and develop data-informed strategies that drive business decisions. This role serves as a liaison between business stakeholders and technology teams, establishing system specifications and objectives based on business requirements, technical feasibility, and application landscape. 

What You’ll Do

· Elicit and analyze business needs and reporting requirements using various methods (e.g., interviews, document analysis, surveys, business process descriptions, use cases).  

· Translate business requirements into system, data, and application requirements, focusing on effective solutions.  

· Create documentation including system specifications, use cases, workflow diagrams, future state proposals, and testing plans.  

· Collaborate with data engineers, analysts, developers, and application owners on implementation and configuration of solutions.  

· Develop and execute test plans to ensure data integrity, system reliability, and application functionality.  

· Manage requirements traceability and changes through appropriate processes and tools.  

· Conduct analysis and design, considering people, processes, systems, and applications while focusing on efficiency and quality improvement.  

· Support data management initiatives to ensure data quality across systems and applications.  

· Identify opportunities to streamline processes, develop improvements, or re-engineer as needed to meet business strategies.  

· Provide advice on best practices for new business and system implementations, including integration with existing processes, data systems, and applications.  

· Build and maintain relationships with internal and external stakeholders, including application vendors.  

· Facilitate meetings and presentations, communicating technical, data, and application concepts to various audiences.  

· Participate in discussions related to system design and application architecture, ensuring proposed solutions align with organizational standards.  

· Contribute to strategic planning sessions to align business analysis, data initiatives, and application roadmaps with overall business objectives.  

· Assist in evaluating new applications and technologies to support business needs. 

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice. 

What You’ll Need

Education 

· Bachelor’s degree in a related field, such as information, systems analysis, computer science, engineering, science, finance, economics, or statistics. Equivalent work experience in a related field may be considered in lieu of degree requirements. Relevant certifications in business analysis, data analytics, or specific applications are beneficial.
 

Professional Work Experience

· 3-5 years of experience in business analysis, system implementation, or related fields.  

· Strong understanding of business processes and ability to translate business needs into technical and application requirements.  

· Proficiency in requirements-gathering techniques and documentation.  

· Familiarity with data modeling concepts and understanding of data relationships within and across applications.  

Skills, Knowledge, and Abilities

· Experience with data analysis tools (e.g., SQL, data visualization tools) is advantageous.  

· Knowledge of enterprise applications such as ERP, CRM, or other business-specific software.  

· Experience in mapping business processes to application functionalities.  

· Excellent communication skills, able to bridge the gap between technical, business, and application teams.  

· Strong analytical and problem-solving skills.  

· Effective project management skills. Ability to plan, organize, and manage multiple projects involving various applications.  

· Knowledge of project management methodologies and relevant software tools.  

· Understanding of how business initiatives, data, and applications impact the broader organization.  

· Experience in developing and implementing business solutions leveraging various applications.  

· Ability to translate analysis into actionable business recommendations, considering the application landscape.  

· Strong interpersonal skills and ability to collaborate across various departments and with application vendors.  

· Proven track record of delivering impactful business solutions through effective use of applications and data.  

· Basic understanding of application integration principles and their business implications.  

· Adaptability to learn new applications and technologies as required by the business.  

· Performs all work in accordance with Healthy Alliance core competencies and values. 

Your next career opportunity is at Healthy Alliance!

Physical Requirements

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

Privacy Requirement 

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. 

Healthy Alliance is an At-Will Employer.