Quality Analyst
Fully Remote Denver, CO


Connect for Health has a great opportunity for a Quality Analyst.

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace. Since 2013, we’ve been helping individuals, families, and small employers compare plans, apply for financial help, and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert help from a statewide network of certified Brokers and community-based Assisters. Our mission is to increase access, affordability, and choice for individuals and small employers purchasing health insurance in Colorado. For more information: ConnectforHealthCO.com

Position Summary: 

The Quality Analyst will be responsible for ensuring quality software is delivered to production by documenting and executing formal test plans to ensure the delivery of quality products, design, code, and maintain test automation frameworks and test automation infrastructure for our web-based platform, writing manual and automated test cases/scripts and performing test execution, analyzing manual and automated test scenario results, being involved in projects of moderate to high complexity within one or more development environments. Will work closely with Connect for Health Colorado’s business stakeholders to identify issues and opportunities for improvement. 

Position Responsibilities:

  • Defines and tracks quality assurance metrics such as defects, defect counts, test results, and test status
  • Actively and independently acquires and analyzes data for software process evaluation and improvements and integrates them into business processes to address the business needs
  • Performs both back-end system and front-end UI triage and troubleshooting when identifying defects
  • Determine manual test cases that are candidates for automation
  • Script test scenarios using the automation tools and basic scripting
  • Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners
  • Performs quality audits across the various IT functions to ensure quality standards, procedures, and methodologies are being followed
  • Ensure alignment between business operational strategies and quality assurance of our products
  • Diagnose complex issues, evaluate, recommend, and execute the best resolution
  • Develop, modify, enhance, and implement test plans designed to support new or existing business initiatives
  • Collaborate with Agile teams from the start of a sprint to deliver best-in-class technical solutions for our platforms
  • Identify defect-prone areas in product and platform architecture and design and provide test coverage
  • Contribute to our growing test automation framework and infrastructure, and automate UI and API tests
  • Design and implement tools and techniques supporting robust automation for web applications and utilize automation for deployment and running test suites
  • Monitor automation processes and follow up on results/defects
  • Write and/or modify database queries to perform database validations
  • Partner with DevOps and other teams to mature our Continuous Integration (CI) pipeline
  • Produce documentation for automated frameworks and cross-train others
  • Colorado resident
  • Bachelor’s degree in Computer Science or a related discipline, and/or relevant QA experience
  • Experience with automation scripting languages like Selenium, JavaScript, Ruby, or similar
  • Experience with SDLC tools (JIRA, Jenkins, Atlassian, etc.,)
  • Experience with Amazon Web Services (AWS) preferred
  • Experience with Mobile Testing tools preferred
  • Experience with a variety of languages, frameworks, and tools for REST API and UI test automation, such      as Test Complete, UFT, C#, Angular, Node.js, Protractor, Selenium, Load      Runner, Postman, and/or Newman preferred
  • Ability to create and design test automation and test infrastructure – Automation Engineer experience preferred
  • Ability to collaborate cross-functionally and work well in a distributed team-oriented environment
  • Proven ability to write automated test scripts to verify data structures, data formats, and data values
  • Demonstrated ability to build and maintain code repositories, preferably using Git/GitLab
  • Excellent communication and interpersonal skills
  • High level of attention to detail
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Ability to learn quickly, work in a fast-paced environment and be flexible and adaptable to change
  • Able to work independently without day-to-day direction
  • Team oriented with the ability to collaborate effectively with coworkers and project management team
  • Ability to maintain confidentiality of our system and highly sensitive information
  • Knowledge of health insurance industry preferred
  • Information Technology background/education preferred

Work Environment:

  •  Currently working remotely, Colorado residency required
  • The Connect for Health Colorado office is in the North Tech Center area of Denver, near the intersection of I-25 and I-225. Work schedule may include some non-traditional hours, weekends, and evening events.
  • Full-time position 

Total Compensation:

Connect for Health Colorado offers a competitive benefits package. Using Connect for Health Colorado’s annual benefits allowance, employees may elect from various benefit offerings and tailor a package to best suit their individual needs. Connect for Health Colorado employees are eligible to participate in the organization’s 403(b) plan and are additionally provided with paid time off, short- and long-term disability and life insurance. The salary range for this position is $59,800 - $73,800 per year.

To Apply: Please apply on our Career page at http://bit.ly/C4hcoHiring

Connect for Health Colorado is an equal opportunity employer (EOE). Connect for Health Colorado may, at its discretion, conduct a background check on any workforce member and/or require job candidates to successfully complete a background check as a condition of employment.

Salary Description
$59,800 - $73,800