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Job Type

Full-time

Description

Summary

Assists with all facets of the collections process, from account credit limits to applying payments.

Responsibilities

Manages accounts receivable balances for an assigned portfolio of customers.
Builds strong customer relationships through regular contact to follow up on past due balances, payment promises, and dispute resolution.
Provides credit reviews on existing and new customers to manage risk.
Coordinates with the sales team to ensure that our message and collection strategy is aligned.
Posts ACH and check payments to Salesforce.com (SFDC) on a daily basis.
Provides weekly updates to management regarding significantly past due receivables or other collections concerns.
Assists with the quarterly review of bad debt expense and reserves.
Assists with annual audits and tax return preparation with the external accounting firm.
Continuously working with the Management group on projects and process improvement initiatives such as documentation, process mapping and efficiency improvements including ERP system enhancements.

Requirements

Associate’s Degree in Accounting or equivalent work experience.
Minimum of 2 years of experience in collections and cash application.
Ability to organize, self-prioritize, and be a self-start in a fast-paced environment with demanding internal and external deadlines.
Detail-oriented with competency for identifying trends, detecting errors, and analytical and problem-solving skills.
Intermediate skill level with MS Office Applications and Accounting/ERP financial software.
Strong verbal and written communication skills, including the ability to present findings in a clear, concise manner.

WORKING CONDITIONS

Ability and willingness to “get the job done”, allowing for flexible and extended hours, depending upon the project needs
Small office environment (does own documentation and interacts directly with others in virtually all situations)
Travel will be minimal (primarily attending conferences and trainings)

Why Join Our Team?