Collections Analyst
Job Type


Assists with all facets of the collections process, from account credit limits to applying payments.


  • Manages accounts receivable balances for an assigned portfolio of customers. 
  • Builds strong customer relationships through regular contact to follow up on past due balances, payment promises, and dispute resolution.
  • Provides credit reviews on existing and new customers to manage risk. 
  • Coordinates with the sales team to ensure that our message and collection strategy is aligned. 
  • Posts ACH and check payments to (SFDC) on a daily basis. 
  • Provides weekly updates to management regarding significantly past due receivables or other collections concerns.
  • Assists with the quarterly review of bad debt expense and reserves. 
  • Assists with annual audits and tax return preparation with the external accounting firm.
  • Continuously working with the Management group on projects and process improvement initiatives such as documentation, process mapping and efficiency improvements including ERP system enhancements. 
  • Associate’s Degree in Accounting or equivalent work experience.
  • Minimum of 2 years of experience in collections and cash application.
  • Ability to organize, self-prioritize, and be a self-start in a fast-paced environment with demanding internal and external deadlines.
  • Detail-oriented with competency for identifying trends, detecting errors, and analytical and problem-solving skills.
  • Intermediate skill level with MS Office Applications and Accounting/ERP financial software.
  • Strong verbal and written communication skills, including the ability to present findings in a clear, concise manner.


  • Ability and willingness to “get the job done”, allowing for flexible and extended hours, depending upon the project needs
  • Small office environment (does own documentation and interacts directly with others in virtually all situations)
  • Travel will be minimal (primarily attending conferences and trainings)

Why Join Our Team?

  • Voted Top Workplace 
  • Competitive salary with company-paid medical, dental, and vision benefits
  • High growth company with game-changing technology