Medicaid Eligibility Coordinator
New Castle, DE Support Services
Job Type

Join the team making a difference in your community!

 Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay.    The Medicaid Eligibility Coordinator will report to the Manager or Enrollment Services and coordinate outreach and enrollment efforts to Westside Family Healthcare patients and community members who may be or have been disenrolled from Medicaid to reduce the number of people who will have a gap in health care coverage. This position will coordinate two staff level positions. The coordinator will be responsible for training, developing a training manual, delegating tasks, data collection and reporting, attending all relevant state and federal Medicaid unwinding meetings, completing trainings and certifications as required, being the interface between the state Medicaid office and Westside and other duties as required. This is a temporary, non-exempt position with no direct reports. 



A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. As a community health center, Westside Family Healthcare provides care for everyone who walks through our doors, regardless of ability to pay, immigration or citizenship status, national origin, religion, race, ethnicity, gender identity, or sexual orientation.

OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay.

OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.



  1. High school diploma or GED
  2. Six months or more of experience using Microsoft Office software suite (Word, Excel, Outlook)
  3. Fluency in written and spoken English and Spanish or English and another language spoken by a majority of our patient population
  4. Valid driver’s license, reliable transportation and ability to travel independently between work locations, including external outreach events