We invite you to Join us at Fuku's inaugural DMV location at Fedex Field, home of the Washington Commanders, and to be a part of an exciting new restaurant venture. Fuku is a spicy fried chicken concept, born in NYC, from Chef David Chang. We are seeking high-energy, team players who are enthusiastic about being part of something new and having fun while doing it. If you are passionate about exceptional food and delivering outstanding service, we invite you to apply!
Position: Fuku Concessions Team Member
Location: Fedex Field - Home of the Washington Commanders
Employment Type: Seasonal, Part-Time
Competitive Salary Range: $19.00 - $25.00
Qualifications:
- Positive and energetic attitude with a passion for delivering excellent customer service
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong teamwork and communication skills
- Flexibility to work evenings, weekends, and holidays as per event schedules
- Prior experience in a food service or concessions role is a plus, but not required
Perks and Benefits:
- Customized Fuku uniforms provided
- Paid meal per shift
- Opportunities for advancement and future events
- Pre-Determined and set Schedule
Job Summary:
FOH Team Members are responsible for interacting with guests and to provide an experience that is friendly and hospitable. Team members will engage with our guests, leverage their knowledge of the Fuku menu, use a Point of Sale (POS) system, deliver exceptional customer service, serve alcohol, and serve as runners of prepared items from the warming station to our guests.
BOH Team Members are responsible for following recipes, food preparation, and proper execution of Fuku menu items. Team Members will work on fryers, flat tops and other heating equipment to execute our menu offerings. Cooks are also responsible for adhering to food safety measures to ensure that everything in the kitchen is done to properly follow Maryland Department of Health (DOH) guidelines.
Responsibilities:
BOH Team Member ($20.00 per hour)
- Fuku offers a referral bonus program for team members that are referred to and hired by Fuku.
- Prepping, assembling, and cooking all food products to Fuku recipe guidelines and health code specifications
- Portion sauces as needed throughout the day
- Prepare menu items and ingredients for service; keep up with stock levels
- Fry chicken and burgers to the correct temperature; take temperatures of meat before serving
- Build sandwiches to Fuku's menu build guidelines
- Put away delivery orders and keep restaurant space clean and organized
- Expedite orders to guests in a fast but polite manner
- Communicate to on-shift supervisor about any low inventory prepped items
- Be a brand ambassador for Fuku at all times during the shift
FOH Team Member ($19.00 per hour)
- Fuku offers a referral bonus program for team members that are referred to and hired by Fuku.
- Prepping, assembling, and cooking all food products to Fuku recipe guidelines and health code specifications
- Restock beverage and sauce fridges as needed
- Portion sauces throughout the shift
- Greet guests and walk them through the menu; provide guests an awesome experience
- Highlight allergies and dietary restrictions upon restrict
- Properly handle cash and credit card transactions
- Complete transactions using the provided point of sales (POS) system
- Serve alcoholic and non-alcohol beverages
- Maintain a clean work station at all times
- Assisting with transferring food from warmed area to guests
- Be a brand ambassador for Fuku at all times during the shift
Fuku Concessions Supervisor ($25.00 per hour)
- Bonus opportunity based on sales and performance
- Sign on bonus after first event
- Referral bonus program for team members that are referred to and hired by Fuku.
- Responsible for scheduling staff for upcoming events
- Inventory and ordering required product for events based on past sales and attendance forecasts
- Prepping, assembling, and cooking all food products to Fuku recipe guidelines and health code specifications
- Fill out prep lists and order guides for the following day
- Deliver food/product to the different stands
- Assist and supervise cleaning, setup, and breakdown of stations
- Explain menu items to guests; provide training to BOH/FOH team members
- Responsible for pre-shift inventory count as well as closing inventory count and reporting to the appropriate personnel.
- Will provide training to FOH and BOH staff, following comprehensive training from Fuku HQ Culinary team.
- Report updates to Fuku Management Team and on-site Levy Personnel.
- Uphold the highest quality of food preparation at all times.
- Communicate with fuku venue manager on any issues or concerns.
- Be a brand ambassador for Fuku at all times during the shift
Requirements
Knowledge, Skills, and Abilities
Must be 18 years of age or older
Must be able to communicate and understand the language(s) of the work location
Must be able to read and execute recipes
Must have reliable transportation to FedEx Field, home of the Washington Commanders
Basic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production
Food Safety Card Required
Supervisory experience in a concession or food service establishment*
Ability to anticipate service needs based on environmental and guest cues
Commitment to quality service and food + beverage knowledge
Previous quick service, concessions, food service or customer service experience highly encouraged
Open availability a must! This role is required to work a variety of shifts in accordance with the Washington Commanders NFL schedule and events (AM, PM, weekends).
*applies to the Fuku Concessions Supervisor position
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently occasionally lifting 25 – 50 pounds, sitting, standing, for 4 to 8 hours, bending, squatting, and moving intermittently during working hours. Additional physical demands include operating heavy cooking equipment, being exposed to hot and cold elements, and working in small spaces. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Fuku reserves the right to add or delete duties and responsibilities at the discretion of Fuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Fuku is proud to be an Equal Opportunity Employer.
We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), transgender status or gender dysphoria, pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, immigration status, unemployment status, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status.
To apply, please submit your resume and a brief statement expressing your interest in joining the Fuku team at Fedex Field. We look forward to reviewing your application and potentially welcoming you aboard.