We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly— including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that address the behavioral barriers that often get in the way of an optimal experience.
Who we are:
Our people and our culture are fundamental to our specialized approach. We not only understand behavior but are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.
About the role:
We are seeking a Digital Strategist to join our dynamic agency. You will play a major role in helping
us to reach our goals through
•Supporting multiple healthcare clients and internal departments to developing behaviorally-driven and digitally-driven marketing strategies to meet business objectives
•Contributing to new business development opportunities and thought leadership efforts within MicroMass
•Successful development and management of digital and social media strategies and customer experiences for client brands
•Leading the utilization of customer analytics, profiling, segmentation, user persona development, and other analytical techniques to drive significant gains around customer insights, retention, and loyalty
•Ensuring all digital programs have clearly defined metrics to evaluate success and continuous, measurable improvement in client campaigns
•Understanding and championing the application of behavioral science insights, information and methods
•Collaborating with Creative and Technology departments on digital user experiences, information architecture, web design and related strategies
•Staying ahead of the rapidly evolving developments in communications and marketing to inform ongoing growth of agency capabilities
Our future Digital Strategist will:
•Be exceptionally dynamic, confident, thoughtful, and driven to succeed
•Be passionate about our people and the work we do
•Bring inspiration and insight daily
•Dream with us to provide vision and clear strategic focus to the business and our clients
•Know agency life and how to move in the pharma/healthcare marketplace
•Be organized and self-motivated
•Lead and advocate for creative digital solutions and applications
•Help contribute to the evolution of the agency while maintaining a competitive edge in the marketplace
•Possess an entrepreneurial spirit and create innovative solutions with clients that reinforce our reputation in the market as an ideal healthcare marketing partner
•Have a proven track record of satisfied clients or significant digital marketing accomplishments
•Be experienced with social media, digital media planning, search management and analytics tools and resources preferred
•Have a Bachelor’s degree (Master’s a plus)
•Have 5+ years’ experience in a strategic marketing position, including significant relevant digital marketing experience
As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.
Our Core Values:
No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.
MicroMass Communications, Inc. uses a third-party applicant tracking system. After clicking the “Apply on Company Site” button above, you will be redirected to a recruiting.paylocity.com address to apply for the position.
Once your application is complete, you will receive a confirmation email from Paylocity stating that MicroMass has received your application. If MicroMass wishes to contact you about your candidacy for the position, a MicroMass HR representative will contact you from an “@micromass.com” email address to provide you with additional detail regarding the application process.
In the interest of keeping your personal data secure, if you are unsure about the validity of a request for your personal information, please verify that request with an independent source (eg, via phone, website).
MicroMass will never request personal banking information prior to your first day of employment.
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