Description
The Outside Services Lead is a key member of the Resort Operations team and is responsible for ensuring all outside activities are managed and carried out, primarily pool setup and beach concierge services.
Key Responsibilities:
- Ensures safety and security of facility, grounds and beach area.
- Maintains the highest of standards for cleanliness in and around pool area.
- Ensures pool area is organized and ready for our guests.
- Communicate inclement weather and unsafe conditions to guests and other staff
- Prepare and maintain cleanliness of the beach area, removing all trash and keeping beach chairs and umbrellas presentable
- Works in conjunction with the Guest Services Front Desk Concierge and Resort Manger through positive communication and teamwork at all times
- Perform chair set ups and take downs on the beach
- Assist in activities on property or special events
- Observes persons entering, exiting, or loitering in or around facilities and responds to security related complaints from residents, members, guests, and employees.
- Conducts routine walk-arounds of the property at scheduled and random times.
- Ensures that doors are locked and property is secure.
- Identifies and corrects any safety hazards.
- Performs minor maintenance duties as required.
- Performs other duties as required.
Requirements
Qualifications, Knowledge and Skill Requirements
- Customer Service mindset
- Team player
- Must be dependable
- Highly organized, efficient and detail oriented
Minimum Qualifications:
- Must have a valid Driver's License
- Available to work a flexible shift - including weekends and holidays
- Must be 18 years or older
- Must be able to communicate effectively
- Must be able to work weekends and holidays