REVELxp - Associate General Manager, Illinois

REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team reimagines game day and redefines non-game day experiences through more than 50 partners, hosting millions of fans, and participating in thousands of events annually. 

We believe that game day should be all the fun and none of the hassle. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the universities we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. 

Your responsibilities will include assisting us with the growth of the overall company in addition to your primary duties of running the day to day office duties. These duties include but are not limited to: recruiting, hiring, training, and managing the part-time employees; the successful management of those employees at all events including football and basketball as well as other campus events, special events, concerts and NASCAR Racing; assist with payroll timecard entries of employees and the billing of the clients; and finally promoting the positive work atmosphere and customer service experience we believe in. 

Supervisory Responsibilities:

  • Schedule part-time staff.
  • Supervise customer service representatives and security personnel in event operations.  
  • Attend meetings with the Clients.
  • Maintain communication with the client to ensure requests are met for upcoming events.  


  • Assist the Account Manager in efforts to reach profit, performance, and customer service goals.  
  • Review and manage staffing procedures, ensuring that staff assignments and responsibilities are met, and hours have been entered correctly. 
  • Act as the Event Manager at some events and be the main point of contact for smaller campus and/or community events.
  • Communicate with corporate staff as needed.
  • Work to meet deadlines for time sensitive items including invoicing, payroll, and call sheets.
  • Attend and participate in weekly company staff meetings conducted over video call. 
  • Manage account operations when manager is absent.
  • Perform other related duties as assigned. 

 Required Skills/Abilities: 

  • Excellent verbal and written communication skills.
  • Friendly and able to smile.
  • Must have upbeat and positive energy to pump up the part time staff before events.
  • Ability to communicate key information with multiple groups of people.
  • Excellent personal and professional leadership skills.
  • Need to remain professional and composed under pressure.
  • Proficient with Microsoft Office Suite or similar software programs.

Education and Experience:

  • Bachelor’s degree in related field.
  • At least one year of sports or event management experience. 

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods standing and walking on event days.
  • Must be able to lift up to 40 pounds at times.