Vertical Knowledge is a Cleveland-based open source data technology company. Since 2007 our team has worked to create a scalable framework that provides our clients with compliant access to relevant signals within the massive amount of open source data that exists today. We're building a future where open source data can be identified, collected and leveraged to serve our clients’ AI needs.
In this role, located in our Fayetteville, North Carolina office, you will be responsible for product training and on-site technical support for our government clients. You have top notch customer service skills, and you excel at constructing order out of chaos. You hold yourself to the highest performance and accountability standards, even in situations with minimal oversight. Communication is one of your greatest strengths, you know how to effectively communicate technical issues to non-technical people, and vice versa. You enjoy working with a geographically dispersed team and thrive in environments that are constantly changing and evolving.
REQUIRED SKILLS & EXPERIENCE
COMPETITIVE SALARY & BENEFITS PACKAGE
Vertical Knowledge LLC is an Equal Opportunity and Affirmative Action Employer. VK is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. VK will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.
Reasonable Accommodations for Applying
Applicants who qualify under the Americans with Disabilities Act, as Amended, may be eligible for a reasonable accommodation in Vertical Knowledge LLC application and selection processes. If you require an accommodation in applying through our online system, please send an email to Careers@vk.ai. Please note that this email address is not to be used for checking on the status of an already submitted application.