About the role

New Classrooms is seeking a Systems Analyst (SA) to help analyze the software and IT systems vital to the success of our personalized education products and services.  

The SA will interact across departments in order to elicit and document system and non-functional requirements, document specifications, collaborate with technical staff for technical feasibility implementation, and provide incident triage in conjunction with the Service Desk. Successful candidates for this role will be highly flexible—able to switch between intense collaboration and communication, and highly analytical independent work. This role represents a tremendous opportunity to have both strategic and tactical impact on some of New Classrooms’ most important assets. 

What you will do

• Guide and assist in the effective elicitation and definition of technical requirements, especially in the area of non-functional requirements as they relate to system technical specifications
• Participate in design sessions to ensure solutions realize the defined requirements, are a fit for the specific purpose, and are closely aligned with the standards and guidelines of technology solutions
• Quickly absorb and internalize existing system details and architecture topologies, including how the elements work together to achieve organizational goals
• Develop, analyze, prioritize, and organize requirements specifications, data mapping, system topologies, and diagrams for technical teams and operations
• Manage the setup and configuration of systems
• Develop, document, and implement maintenance procedures, monitor system health, gather performance metrics, and troubleshoot reported issues through the Service Desk as part of the triage process

What we are looking for

• Share our vision for a world where personalized learning is just the way students learn—a world where every student attends a school that meets them where they are, adapts to the unique ways they learn, and develops habits for lifelong success.
• Minimum 3+ years of background in requirements elicitation, documentation, and analysis with the developer process in mind.
• Strong experience installing, configuring, and implementing applications and systems.
• Ability to comprehend and adjust very complex systems, achieving simplicity when applicable or desirable.
• Working knowledge of a wide variety of programming languages.
• Understanding of database schemas and common query patterns.
• Experience with Jira and Confluence.
• Familiarity with agile development methodologies.
• Demonstrated ability to successfully work in a highly collaborative team environment, driving and managing the documentation of cross-departmental requirements and inputs
• Strong time management skills and ability to efficiently manage and prioritize a substantial workload during peak times.

Role Classification,  Benefits & Location

This role is remote, full-time, and includes benefits such as rich medical, dental, and vision insurance, 42 paid days off per year (prorated for the period in which you work), paid parental leave, a professional development budget of $375 annually and a quarterly cell phone subsidy.

The hiring salary range for this role is $81,000-$86,000 and will be commensurate with experience. We have a hiring salary range of $90,000-$95,000 for specific higher cost of labor locations, which include New York City, Washington DC, Boston, San Francisco/Oakland, Los Angeles, Seattle and their metro areas. 

Commitment to Diversity

At New Classrooms we are committed to diversity, equity and inclusion. We strive to create and inspire better ways to give every student an educational foundation for lifelong success. In order to fully realize this mission we are dedicated to building a diverse pool of candidates including those from underrepresented backgrounds, and resolute in building an inclusive culture that supports and celebrates the diverse voices and perspectives of our employees.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.