MISSION:

Accepts and implements the YWCA Mission to empower women and eliminate racism and promote peace, justice, freedom, and dignity for all.

CUSTOMER IMPACT STATEMENT:

Provide comprehensive trauma counseling services for adolescent primary and secondary survivors of sexual violence to include individual and group therapy both in person and telehealth. This position will provide services in both Newark facility, Wilmington facility and high school wellness centers. This position reports to the SARC Counseling Services Manager.

PRIMARY ACCOUNTABILITIES (may include, but not limited):

Counseling Services

1. Provides crisis intervention, assessment and short/long term counseling to primary and secondary survivors of   sexual violence, teen dating violence and abuse

2. Plans, promotes   and provides therapeutic intervention and group services to adolescent   and supporting adult clients while maintaining the   highest level of ethical standards including   confidentiality and mandated reporting

3. Provides shift coverage for Helpline, New Castle County On Call services for hospital, law enforcement   and criminal justice accompaniments

4. Provides   counseling and case management to assigned clients individually or in groups, exercising a considerable   degree of professional judgment (in person and telehealth) and confidentiality

Program Support

1. Researches and presents new ideas for improvements to program youth services

2. Coordinates   services and prevention education to sexual assault and teen dating violence victim/survivors with high school wellness centers,   youth organizations, and public in New Castle County

3. Participates in community volunteer advocate training

Case management and reporting

1. In consultation with other   staff, participates in development of client service plans, prepares and maintains current records on assigned cases according to program policies and procedures,   including intake, treatment plans, progress notes, and   other appropriate documentation.

2. Assists in obtaining Office of Victim Services compensation (VCAP)

3. Participates in community volunteer advocate training

4. Manages grant documentation for program services including attending   required professional development training

Other Duties (include but also as assigned):

Participates in mandatory agency, department, and program staff meetings and quality assurance activities

QUALIFICATIONS:

Education: Master's Degree from an accredited college and/or university in human

service field, social work or relevant field plus a valid DE License required

Experience: 

• Must have knowledge of trauma informed response and able to work
• with diverse group of clients.
• Minimum 1 (one) year professional experience working in human service industry; preferably providing direct counseling services in sexual violence advocacy work for adolescent trauma survivors
• Experience with crisis intervention and establishing rapport with adolescent clients from diverse populations
• Desired but not required, Bilingual (English/Spanish).
• Skills: Knowledgeable in computers (Microsoft Word, Excel, Microsoft Outlook, etc.)
• Knowledge of and sensitivity to issues of domestic and sexual violence, stalking, and teen dating violence
• Strong case management and crisis intervention skills
• Ability to utilize critical thinking to organize and analyze information while providing crisis intervention, counseling, and case management
• Ability to handle and prioritize multiple tasks Ability to maintain confidentiality
• Active listening, crisis intervention, empathy and problem resolution

Skills:

• Ability to communicate and work with individuals from diverse cultures and backgrounds
• Demonstrated commitment to the empowerment of victim/survivors especially adolescent women and their families, and the promotion of diversity