The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education.
WHAT MOTIVATES OUR WORK
The ocean is in trouble. From the depletion of fish stocks to increasing ocean temperatures, human activity threatens marine ecosystems that are vital to the health of our ocean and all life on earth. As a critical first responder to these threats, The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education. Marine mammals are ecosystem indicators, and these animals provide insights into human and ocean health threats. Together, we are taking action today to support a network of scientists and stewards to protect our shared ocean environment for future generations.
To advance our mission, we focus our work in three key program areas:
- Animal Care: With a volunteer force numbering more than 1,200 and the support of a concerned public, the Center is able to respond to marine mammals in distress. Sick and injured animals are treated and rehabilitated at our state-of-the-art veterinary facilities where we care for our patients until they can be released back to their ocean home. Covering a rescue range that spans 600 miles of California coastline and the Big Island of Hawai‘i, the Center responds to more stranded marine mammals than any other organization in the world. Our sought-after experts are deployed locally and internationally to provide technical veterinary expertise and training on best practices ranging from anesthesia to disentanglement.
- Scientific Research: The Center is a major contributor to the global body of research and knowledge about marine mammal medicine and health. Our veterinary experts develop new clinical techniques to improve marine mammal rehabilitation and care, and investigate the reasons why marine mammals strand and how these factors are connected to ecosystem and human health. Our scientists also investigate how marine mammals use and interact with their ocean environment to better understand and protect them from many threats. Learning from every animal we respond to and studying animals in the wild, our researchers identify novel diseases and pathogens, support endangered and threatened species conservation, identify and help mitigate human-caused threats and partner with scientists around the world on collaborative research that utilizes samples and data collected by the Center. Marine mammal health, ocean health and human health are inextricably linked, and our work advances knowledge of all three to benefit us all.
- Education: As a teaching hospital, the Center serves as a vital training ground for veterinary professionals from across the globe, expanding the collective understanding and application of marine veterinary science and conservation. Our innovative school and public education programs build a sense of responsibility through a connection to marine mammals and the marine environment, inspiring future ocean stewards and promoting action to protect the ocean. Each year, these education programs and hands-on trainings reach more than 100,000 children and adults, supporting the next generation of informed scientists and engaged citizens who will care for and ensure the health of our ocean and environment.
ABOUT THE ORGANIZATION
The Marine Mammal Center was founded in 1975 by three local citizens: Lloyd Smalley, Pat Arrigoni and Paul Maxwell. Since then, and thanks to their vision, the Center is now a global leader in marine mammal health, science and conservation and is the largest marine mammal hospital in the world. The Center operates physical locations in Sausalito, Morro Bay and Moss Landing, CA, as well as in Kona, Hawai‘i, and has an annual operating budget of $11.5M. A team of 80 staff and 1,200 actively engaged volunteers make the Center’s impact possible and keep the Center operating 24 hours a day, 365 days a year.
The Donor Services Associate is an integral part of our dynamic and high-energy Development and Communications team working in a highly collaborative environment to inspire support for the Center. This position provides database, administrative, and logistical support to the department and reports to the Donor Services Manager.
- Performs daily gift entry and gift audits. Imports and reviews incoming gifts from external sources for accurate data reporting
- Continuously identifies ways of making processes more efficient and effective while also providing possible solutions
- Manages and supports seasonal and temporary data entry support personnel
- Prepares mailings, acknowledgement letters, and other Raiser’s Edge based letters
- Performs scheduled data entry audits to ensure a high level of accuracy and adherence to quality control guidelines for data entry
- Performs ongoing maintenance of donor records
- Maintains complete and up-to-date donation and bequest files
- Provides database support for the Development department in a timely and professional manner
- Identifies and communicates problems encountered by Development staff and makes suggestions for possible solutions or improvement
- Maintains organization of materials including policy and procedure documents
- Carries out general office duties, including filing and the management of donor services volunteers
- Assists with other duties and projects as assigned
KNOWLEDGE + ABILITIES
- Develops workable solutions when confronted with challenges, and/or ambiguity; takes a structured approach to problem solving using data to make decisions
- Proven success within a highly flexible and visible, entrepreneurial culture; comfort keeping track of complex processes under tight timelines in a fast-paced environment
- Leverages effective systems and tools to meet deadlines, fulfill commitments, and achieve goals
- Brings a track record of productive relationships with a wide variety of internal and external stakeholders
- Demonstrates a meticulous level of follow-through and attention to detail in the completion of tasks
- Knowledge of Blackbaud’s Raiser’s Edge 7 and/or Luminate Online/Convio highly desirable
- Ability to work flexibly and independently in a team environment under a variety of circumstances while being diplomatic and decisive
- Ability to supervise seasonal support and volunteers on administrative tasks
QUALIFICATIONS + EXPERIENCE
- Four years of administrative/development experience and a B.A. degree from an accredited college or university, or an equivalent combination of training and experience
- One-year experience with Raiser’s Edge or a similar donor database
- Ability to work as part of a team or independently
- Excellent verbal and written communication skills
- Excellent computer skills including Microsoft Word and Microsoft Excel
- Sit at a desk for extended periods of time using a computer screen, walking, and climbing stairs
- Occasionally lift a box weighing approximately 20 pounds
- Hospital environment with access to other parts of the facilities via outdoor pathways
- Limited exposure to zoonotic diseases
- Car or transportation to/from the Marin Headlands is required