About Houston Habitat for Humanity:
Houston Habitat for Humanity, (Houston Habitat), is part of a global nonprofit organization that is committed to its mission that seeks to put God’s Love into action by bringing people together to build homes, community, and hope.
For the past 38 years Houston Habitat has partnered with families to overcome barriers to home ownership and address the shortage of affordable housing. Today, Houston Habitat is still committed to pursuing its vision of a world where everyone has a decent place to live.
Our charge is to help low-income Houstonians achieve strength, stability, and self-reliance through affordable home ownership.
Through shelter, we empower people to build a better future for themselves and their families by completing financial and home maintenance training, building homes alongside volunteers, and by purchasing their homes with an affordable mortgage. Houston Habitat has fundamentally changed lives - building strength, stability, and self-reliance - right here in our community through new homeownership opportunities. Strong and stable families in self - sufficient homes create strong and stable communities.
The values that underpin and shape our work and approach are:
- Respect. Be open, transparent, and inclusive. Listen without judgment. Treat others as they desire to be treated—value differences.
- Accountability. Honor commitments or communicate if you cannot do so. Own your words, actions, and results.
- Effective Communication. Communicate with empathy, clarity, and purpose. Practice active listening—listen to understand, not to respond. Ask clarifying questions to gain and confirm understanding. Create a space where it is safe to speak.
- Mission Driven. Be intentional in using knowledge, expertise, and influence to advocate for and advance the mission.
- Entrepreneurial Attitude. Be a lifelong learner open to personal and professional development. Seek continuous improvement and transformative change, embracing innovation, strategic thinking, and agile execution.
- Leadership Mindset. Be courageous. Serve first, empowering, and uplifting others while demonstrating compassion and support. Create a joyful environment.
Under the direction of the ReStore Manager, the Assistant Manager is responsible for overall management of the sales floor, warehouse, and online storefront in its entirety. The ReStore Assistant Manager is to provide support to the ReStore Manger, ensure smooth operation of the ReStore and the satisfaction of its customers, engage in a wide variety of tasks, and report to Manager for achieving sales goals, priorities, or areas where help is needed. The Assistant Manager will be responsible for acting as Manager on Duty and for making decisions while the ReStore Manager is away. The Assistant Manager is responsible for leading and managing the stores team and ensuring employees to work efficiently, eliminating idle time and disorganization, and execute various projects that assist with the sales and support of the store.
MAJOR TASKS, RESPONSIBILITIES & KEY ACCOUNTABILITIES:
- To be successful, the ReStore Assistant Manager must build and support a store culture, in alignment of the Houston Habitat for Humanity Mission and behaviors where employees and volunteers are engaged and inspired.
- Analyze and interpret sales and financial reporting to access opportunities and determine successes in department’s/key areas and provide guidance to store team to consistently improve in opportunities.
- Support ReStore Manager in implementing sales strategies, monitoring sales performance, and motiving team to hit sales targets.
- Assist in orientation, training and developing all associates on all Restore processes, merchandising standards, store appearance and profitability.
- Assist in hiring, employee scheduling, maintaining employee records, and addressing any employee performance or disciplinary issues that may arise.
- Assist ReStore manager in various operational tasks, such as handling all store systems accurately, cash management, opening and closing of the building and its procedures, inventory management, and stock counts.
- Effectively communicates and documents progress, concerns, and problems to ReStore Manager. (Operations Manager or Director in the absence of the ReStore Manger)
- Help ensure the proper handling and processing of incoming donation flow in and out of the store according to Habitat for Humanity International policies and procedures.
- Performs other duties as assigned by Leadership.
- Demonstrate professionalism and present a friendly, cooperative attitude.
- Must present full, regular, and predictable attendance, possess the ability to multitask, be able to communicate effectively, both orally and through written means, possess the ability to analyze and solve problems and be skilled in project management.
- Adheres to all HHFH Policies & Procedures, Safety Regulations and HFHF Guiding Principles.
- Consult with the store manager and Human Resource Manager (when appropriate) to effectively handle any workplace accidents on injured employees, volunteers, or costumers in a timely and accurate manner.
- Attending scheduled staff meetings and company-wide training as requested or required to support the growth of our Mission.
QUALIFICATIONS AND SKILLS:
- Bachelor’s Degree or equivalent in work experience is preferred.
- Minimum of 3 years of management/supervisory experience is preferred.
- Minimum of 3 years of Cash Management
- Minimum of 3 years of Inventory Management
- Minimum of 3 years of monitoring and improving sales targets
- Proficient with Microsoft Software and Operating Systems
- Effective time management and organizational skills.
- Ability to communicate and interact well with a variety of personality types.
- High level of flexibility
- Natural talent for motivating and developing teams.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Responsibilities may require the ability to lift 40+ pounds, using proper safety equipment, and moving retail items and displays. Work may require climbing ladders, prolonged times of standing, bending, kneeling, and reaching awkward and tiring positions, especially at outreach events. Operation of equipment may be required at any time.
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Duties are primarily performed in an indoors environment and may from time to time require the employee to help unload a truck or load a customer’s vehicle in an outdoor environment. Elements of an outdoor environment may include, but are not limited to, hot or cold temperatures, rain, and/or wind.